Active Incident

Updated a few seconds ago

[MINOR|P4] - Registration of e-shops - OutageService Disruption

Incident Status

Service Disruption

Components

Websites

Locations

Gopay account


November 13, 2025 15:26 CET
[Identified] Service Disruption

We're aware of a temporary issue affecting merchant registration form for new e-shops in GoPay merchant account. We are working on fix, we'll update you with more details as we have them.

1

Active Incidents

0

Active Maintenances

2

Upcoming Maintenances

Payment gateway

Maintenance - external

Operational

Maintenance - internal

Operational

GoPay

Operational

Payment cards

Operational

Bank transfers

Operational

PSD2

Operational

Other payment methods

Operational

Sandbox

Operational

Websites

GoPay.com

Operational

Knowledge base

Operational

Gopay account

Service Disruption

Customer support

Sales support

Operational

Customer support

Operational

Technical support

Operational

Metrics

Payment Gateway Uptime

100.00%




Live Processing Response Time

64.00ms




Payment Gateway Uptime

100.00%




Live Processing Response Time

67.00ms




Payment Gateway Uptime

99.43%




Live Processing Response Time

64.00ms




Scheduled Maintenance

UniCredit Bank SK - Scheduled MaintenanceMaintenance

Schedule

November 19, 2025 02:00 - 05:00 CET

Components

Payment gateway

Locations

Maintenance - external

Description

We’d like to inform you of a temporary service outage affecting UniCredit Bank SK payments, scheduled for system maintenance and improvements.
UniCredit Bank CZ - Scheduled MaintenanceMaintenance

Schedule

November 19, 2025 02:00 - 05:00 CET

Components

Payment gateway

Locations

Maintenance - external

Description

We’d like to inform you of a temporary service outage affecting UniCredit Bank CZ payments, scheduled for system maintenance and improvements.

History (Last 14 days)

[MINOR|P4] - KB PSD2 - OutageService Disruption

Incident Status

Service Disruption


Components

Payment gateway


Locations

PSD2



November 15, 2025 21:12 CET
[Investigating] Service Disruption

We're aware of a temporary issue affecting KB PSD2 payments. This issue is actively being worked on and we'll update you with more details as we have them.

November 16, 2025 09:12 CET
[Resolved] Operational

The KB PSD2 payments issue has been resolved. You can now use PSD2 payments for all your transactions. We apologize for the inconvenience.
[MINOR|P4] - KB MojePlatba - OutageService Disruption

Incident Status

Service Disruption


Components

Payment gateway


Locations

Bank transfers



November 15, 2025 21:11 CET
[Investigating] Service Disruption

We're aware of a temporary issue affecting KB MojePlatba payments. Their team is working on a fix and we'll update you with more details as we have them.

November 16, 2025 09:09 CET
[Resolved] Operational

The KB MojePlatba payments issue has been resolved. You can now use KB MojePlatba payments for all your transactions. We apologize for the inconvenience.
[MINOR|P4] - PSD2 ČSAS - OutageOperational

Incident Status

Operational


Components

Payment gateway


Locations

Maintenance - external, PSD2



November 16, 2025 03:00 CET
[Resolved] Operational

We’d like to inform you of a resolved incident that occurred during 15/11/2025 22:33 -16/11/2025 01:12.
[MINOR|P4] - ČSAS PSD2 - OutageService Disruption

Incident Status

Service Disruption


Components

Payment gateway


Locations

PSD2



November 14, 2025 23:31 CET
[Investigating] Service Disruption

We're aware of a temporary issue affecting ČSAS PSD2 payments. This issue is actively being worked on and we'll update you with more details as we have them.

November 15, 2025 09:02 CET
[Resolved] Operational

The ČSAS PSD2 payments issue has been resolved. You can now use PSD2 payments for all your transactions. We apologize for the inconvenience.
[MINOR|P4] - KB PSD2 - OutageService Disruption

Incident Status

Service Disruption


Components

Payment gateway


Locations

PSD2



November 14, 2025 10:56 CET
[Investigating] Service Disruption

We're aware of a temporary issue affecting KB PSD2 payments. This issue is actively being worked on and we'll update you with more details as we have them.

November 14, 2025 12:33 CET
[Resolved] Operational

The KB PSD2 payments issue has been resolved. You can now use PSD2 payments for all your transactions. We apologize for the inconvenience.
PSD2 - Scheduled MaintenanceMaintenance

Description

We’d like to inform you of a temporary service outage affecting PSD2 payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

PSD2


Schedule

November 14, 2025 05:00 - November 14, 2025 05:15 CET


November 14, 2025 05:00 CET
[Update] The scheduled maintenance for PSD2 payments has now begun. You may experience some temporary interruptions.

November 14, 2025 05:15 CET
[Update] The scheduled maintenance for PSD2 payments has been completed. Thank you for your patience.
Technical Support - Scheduled UnavailabilityMaintenance

Description

We want to inform you of a temporary unavailability of our Technical Support via hotline. In case of any questions, please reach out via integrace@gopay.cz/integration@gopay.com.


Components

Customer support


Locations

Technical support


Schedule

November 12, 2025 13:00 - November 12, 2025 17:00 CET


November 12, 2025 13:00 CET
[Update] We want to inform you of a temporary unavailability of our Technical Support via hotline. In case of any questions, please reach out via integrace@gopay.cz/integration@gopay.com.

November 12, 2025 17:00 CET
[Update] The unavailability of our technical support is over. Technical support will be available again on 13.11.2025, from 8:00 a.m. and you can contact them with your questions.
[MINOR|P4] - ČSAS PSD2 - OutageOperational

Incident Status

Operational


Components

Payment gateway


Locations

PSD2



November 12, 2025 12:49 CET
[Investigating] Operational

We're aware of a temporary issue affecting ČSAS PSD2 payments. This issue is actively being worked on and we'll update you with more details as we have them.

November 12, 2025 13:10 CET
[Resolved] Operational

The ČSAS PSD2 payments issue has been resolved. You can now use PSD2 payments for all your transactions. We apologize for the inconvenience.
GoPay Gateway - Scheduled MaintenanceMaintenance

Description

We’d like to inform you of a temporary service outage affecting GoPay Gateway, scheduled for system maintenance and improvements, during which a few short outages might occur.


Components

Payment gateway


Locations

Maintenance - internal


Schedule

November 11, 2025 00:30 - November 11, 2025 06:00 CET


November 11, 2025 00:30 CET
[Update] The scheduled maintenance for GoPay Gateway has now begun. during the maintenance a few short outages might occur.

November 11, 2025 06:00 CET
[Update] The scheduled maintenance for GoPay Gateway has been completed. Thank you for your patience.
[MINOR|P4] - ČSAS PSD2 - OutageService Disruption

Incident Status

Service Disruption


Components

Payment gateway


Locations

PSD2



November 10, 2025 00:04 CET
[Investigating] Service Disruption

We're aware of a temporary issue affecting ČSAS PSD2 payments. This issue is actively being worked on and we'll update you with more details as we have them.

November 10, 2025 02:05 CET
[Resolved] Operational

The ČSAS PSD2 payments issue has been resolved. You can now use PSD2 payments for all your transactions. We apologize for the inconvenience.
ČSAS Platba 24 - Scheduled MaintenanceMaintenance

Description

We’d like to inform you of a temporary service outage affecting ČSAS Platba 24 payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external


Schedule

November 10, 2025 00:10 - November 10, 2025 00:55 CET


November 10, 2025 00:10 CET
[Update] The scheduled maintenance for ČSAS Platba 24 payments has now begun. You may experience some temporary interruptions.

November 10, 2025 00:55 CET
[Update] The scheduled maintenance for ČSAS Platba 24 payments has been completed. Thank you for your patience.
ČSAS PSD2 - Scheduled MaintenanceMaintenance

Description

We’d like to inform you of a temporary service outage affecting ČSAS PSD2 payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external


Schedule

November 10, 2025 00:10 - November 10, 2025 00:55 CET


November 10, 2025 00:10 CET
[Update] The scheduled maintenance for ČSAS PSD2 payments has now begun. You may experience some temporary interruptions.

November 10, 2025 00:55 CET
[Update] The scheduled maintenance for ČSAS PSD2 payments has been completed. Thank you for your patience.
UniCredit Bank SK - Scheduled MaintenanceMaintenance

Description

We’d like to inform you of a temporary service outage affecting UniCredit Bank SK payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external


Schedule

November 8, 2025 19:00 - November 9, 2025 09:30 CET


November 8, 2025 19:00 CET
[Update] The scheduled maintenance for UniCredit Bank SK payments has now begun. You may experience some temporary interruptions.

November 9, 2025 09:30 CET
[Update] The scheduled maintenance for UniCredit Bank SK payments has been completed. Thank you for your patience.
UniCredit Bank CZ - Scheduled MaintenanceMaintenance

Description

We’d like to inform you of a temporary service outage affecting UniCredit Bank CZ payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external


Schedule

November 8, 2025 19:00 - November 9, 2025 09:30 CET


November 8, 2025 19:00 CET
[Update] The scheduled maintenance for UniCredit Bank CZ payments has now begun. You may experience some temporary interruptions.

November 9, 2025 09:30 CET
[Update] The scheduled maintenance for UniCredit Bank CZ payments has been completed. Thank you for your patience.
Scheduled Maintenance for Some Card PaymentsMaintenance

Description

We’d like to inform you of a temporary service outage affecting some card payments, scheduled for system maintenance and improvements, during which a few short outages might occur.


Components

Payment gateway


Locations

Maintenance - external


Schedule

November 9, 2025 00:00 - November 9, 2025 03:00 CET


November 9, 2025 00:00 CET
[Update] The scheduled maintenance for some card payments has now begun. You may experience some temporary interruptions.

November 9, 2025 03:00 CET
[Update] The scheduled maintenance for some card payments has been completed. Thank you for your patience.
Moneta PSD2 - Scheduled MaintenanceMaintenance

Description

We’d like to inform you of a temporary service outage affecting Moneta PSD2 payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external


Schedule

November 8, 2025 23:59 - November 9, 2025 03:00 CET


November 8, 2025 23:59 CET
[Update] The scheduled maintenance for Moneta PSD2 payments has now begun. You may experience some temporary interruptions.

November 9, 2025 03:00 CET
[Update] The scheduled maintenance for Moneta PSD2 payments has been completed. Thank you for your patience.
[MINOR|P4] - ČSAS PSD2 - OutageService Disruption

Incident Status

Service Disruption


Components

Payment gateway


Locations

PSD2



November 9, 2025 01:00 CET
[Investigating] Service Disruption

We're aware of a temporary issue affecting ČSAS PSD2 payments. This issue is actively being worked on and we'll update you with more details as we have them.

November 9, 2025 02:38 CET
[Resolved] Operational

The ČSAS PSD2 payments issue has been resolved. You can now use PSD2 payments for all your transactions. We apologize for the inconvenience.
Tatra bank - Scheduled MaintenanceMaintenance

Description

We’d like to inform you of a temporary service outage affecting Tatra bank payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external


Schedule

November 8, 2025 23:30 - November 9, 2025 01:30 CET


November 8, 2025 23:30 CET
[Update] The scheduled maintenance for Tatra bank payments has now begun. You may experience some temporary interruptions.

November 9, 2025 01:30 CET
[Update] The scheduled maintenance for Tatra bank payments has been completed. Thank you for your patience.
Raiffeisenbank - Scheduled MaintenanceMaintenance

Description

We’d like to inform you of a temporary service outage affecting Raiffeisenbank payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external


Schedule

November 7, 2025 22:00 - November 8, 2025 09:00 CET


November 7, 2025 22:00 CET
[Update] The scheduled maintenance for Raiffeisenbank payments has now begun. You may experience some temporary interruptions.

November 8, 2025 09:00 CET
[Update] The scheduled maintenance for Raiffeisenbank payments has been completed. Thank you for your patience.
Moneta PSD2 - Scheduled MaintenanceMaintenance

Description

We’d like to inform you of a temporary service outage affecting Moenta PSD2 payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external


Schedule

November 7, 2025 23:59 - November 8, 2025 02:00 CET


November 7, 2025 23:59 CET
[Update] The scheduled maintenance fo rMoneta PSD2 payments has now begun. You may experience some temporary interruptions.

November 8, 2025 02:00 CET
[Update] The scheduled maintenance for Moneta PSD2 payments has been completed. Thank you for your patience.
KB - MojePlatba: Scheduled MaintenanceMaintenance

Description

We’d like to inform you of a temporary service outage affecting KB - MojePlatba payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external


Schedule

November 7, 2025 23:00 - November 7, 2025 23:30 CET


November 7, 2025 23:00 CET
[Update] The scheduled maintenance for KB - MojePlatba payments has now begun. You may experience some temporary interruptions.

November 7, 2025 23:30 CET
[Update] The scheduled maintenance for KB - MojePlatba payments has been completed. Thank you for your patience.
KB PSD2 - Scheduled MaintenanceMaintenance

Description

We’d like to inform you of a temporary service outage affecting KBPSD2 payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external, PSD2


Schedule

November 7, 2025 23:00 - November 7, 2025 23:30 CET


November 7, 2025 23:00 CET
[Update] The scheduled maintenance for KB PSD2 payments has now begun. You may experience some temporary interruptions.

November 7, 2025 23:30 CET
[Update] The scheduled maintenance for KB PSD2 payments has been completed. Thank you for your patience.
KB_SK PSD2 - Scheduled MaintenanceMaintenance

Description

We’d like to inform you of a temporary service outage affecting KB_SK PSD2 payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external, PSD2


Schedule

November 7, 2025 23:00 - November 7, 2025 23:30 CET


November 7, 2025 23:00 CET
[Update] The scheduled maintenance for KB_SK PSD2 payments has now begun. You may experience some temporary interruptions.

November 7, 2025 23:30 CET
[Update] The scheduled maintenance for KB_SK PSD2 payments has been completed. Thank you for your patience.
GoPay Gateway - Scheduled MaintenanceMaintenance

Description

We’d like to inform you of a temporary service outage affecting GoPay Gateway, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

GoPay


Schedule

November 6, 2025 00:30 - November 6, 2025 06:00 CET


November 6, 2025 00:30 CET
[Update] The scheduled maintenance for GoPay Gateway has now begun.

November 6, 2025 06:00 CET
[Update] The scheduled maintenance for GoPay Gateway has been completed. Thank you for your patience.
KB - MojePlatba: Scheduled MaintenanceMaintenance

Description

We’d like to inform you of a temporary service outage affecting KB - MojePlatba payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external


Schedule

November 5, 2025 22:00 - November 6, 2025 00:00 CET


November 5, 2025 22:00 CET
[Update] The scheduled maintenance for KB - MojePlatba payments has now begun. You may experience some temporary interruptions.

November 6, 2025 00:00 CET
[Update] The scheduled maintenance for KB - MojePlatba payments has been completed. Thank you for your patience.
KB PSD2 - Scheduled MaintenanceMaintenance

Description

We’d like to inform you of a temporary service outage affecting KB PSD2 payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external, PSD2


Schedule

November 5, 2025 22:00 - November 6, 2025 00:00 CET


November 5, 2025 22:00 CET
[Update] The scheduled maintenance for KB PSD2 payments has now begun. You may experience some temporary interruptions.

November 6, 2025 00:00 CET
[Update] The scheduled maintenance for KB PSD2 payments has been completed. Thank you for your patience.
KB SK PSD2 - Scheduled MaintenanceMaintenance

Description

We’d like to inform you of a temporary service outage affecting KB SK PSD2 payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external, PSD2


Schedule

November 5, 2025 22:00 - November 6, 2025 00:00 CET


November 5, 2025 22:00 CET
[Update] The scheduled maintenance for KB SK PSD2 payments has now begun. You may experience some temporary interruptions.

November 6, 2025 00:00 CET
[Update] The scheduled maintenance for KB SK PSD2 payments has been completed. Thank you for your patience.
[MINOR|P4] - Airbank PSD2 - OutageOperational

Incident Status

Operational


Components

Payment gateway


Locations

Maintenance - external



November 5, 2025 14:35 CET
[Investigating] Operational

We're aware of a temporary issue affecting Airbank PSD2 payments. This issue is actively being worked on and we'll update you with more details as we have them.

November 5, 2025 15:37 CET
[Monitoring] Operational

A potential solution for the PSD2 payments issue is in place and we're monitoring the system closely. We'll update you shortly.

November 5, 2025 15:46 CET
[Resolved] Operational

The Airbank PSD2 payments issue has been resolved. You can now use PSD2 payments for all your transactions. We apologize for the inconvenience.