Active Incident

Updated a few seconds ago

[MINOR|P4] - Raiffeisenbank - OutageService Disruption

Incident Status

Service Disruption

Components

Payment gateway

Locations

Bank transfers


March 28, 2025 08:41 CET
[Investigating] We're aware of a temporary issue affecting Raiffeisenbank payments. Their team is working on a fix and we'll update you with more details as we have them.

1

Active Incidents

0

Active Maintenances

2

Upcoming Maintenances

Payment gateway

Maintenance - external

Operational

Maintenance - internal

Operational

GoPay

Operational

Payment cards

Operational

Bank transfers

Service Disruption

PSD2

Operational

Other payment methods

Operational

Sandbox

Operational

Websites

GoPay.com

Operational

Knowledge base

Operational

Gopay account

Operational

Customer support

Sales support

Operational

Customer support

Operational

Technical support

Operational

Metrics

Payment Gateway Uptime

100.00%




Live Processing Response Time

83.00ms




Payment Gateway Uptime

100.00%




Live Processing Response Time

80.00ms




Payment Gateway Uptime

99.92%




Live Processing Response Time

84.00ms




Scheduled Maintenance

KB PSD2 - Scheduled MaintenanceMaintenance

Schedule

March 29, 2025 22:00 - March 30, 2025 13:00 CEST

Components

Payment gateway

Locations

Maintenance - external

Description

We’d like to inform you of a temporary service outage affecting KB PSD2 payments, scheduled for system maintenance and improvements.
KB - MojePlatba: Scheduled MaintenanceMaintenance

Schedule

March 29, 2025 22:00 - March 30, 2025 13:00 CEST

Components

Payment gateway

Locations

Maintenance - external

Description

We’d like to inform you of a temporary service outage affecting KB - MojePlatba payments, scheduled for system maintenance and improvements.

History (Last 14 days)

AIRBANK PSD2 - Scheduled MaintenanceMaintenance

Description

We’d like to inform you of a temporary service outage affecting AIRBANK PSD2 payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external


Schedule

March 27, 2025 23:30 - March 28, 2025 05:00 CET


March 27, 2025 23:30 CET
[Update] The scheduled maintenance for AIRBANK PSD2 payments has now begun. You may experience some temporary interruptions.

March 28, 2025 05:00 CET
[Update] The scheduled maintenance for AIRBANK PSD2 payments has been completed. Thank you for your patience.
ČSOB CZ - Scheduled MaintenanceMaintenance

Description

We’d like to inform you of a temporary service outage affecting ČSOB CZ payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external


Schedule

March 28, 2025 00:00 - March 28, 2025 00:30 CET


March 28, 2025 00:00 CET
[Update] The scheduled maintenance for ČSOB CZ payments has now begun. You may experience some temporary interruptions.

March 28, 2025 00:30 CET
[Update] The scheduled maintenance for ČSOB CZ payments has been completed. Thank you for your patience.
Tatra bank - Scheduled MaintenanceMaintenance

Description

We’d like to inform you of a temporary service outage affecting Tatra bank payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external


Schedule

March 27, 2025 22:15 - March 27, 2025 22:45 CET


March 27, 2025 22:15 CET
[Update] The scheduled maintenance for Tatra bank payments has now begun. You may experience some temporary interruptions.

March 27, 2025 22:45 CET
[Update] The scheduled maintenance for Tatra bank payments has been completed. Thank you for your patience.
ČSAS Platba 24 - Scheduled MaintenanceMaintenance

Description

We’d like to inform you of a temporary service outage affecting ČSAS Platba 24 payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external


Schedule

March 27, 2025 00:00 - March 27, 2025 00:35 CET


March 27, 2025 00:00 CET
[Update] The scheduled maintenance for ČSAS Platba 24 payments has now begun. You may experience some temporary interruptions.

March 27, 2025 00:35 CET
[Update] The scheduled maintenance for ČSAS Platba 24 payments has been completed. Thank you for your patience.
RAIFFEISEN SK PSD2 - Scheduled MaintenanceMaintenance

Description

We’d like to inform you of a temporary service outage affecting RAIFFEISEN SK PSD2 payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external


Schedule

March 26, 2025 22:15 - March 26, 2025 22:45 CET


March 26, 2025 22:15 CET
[Update] The scheduled maintenance for RAIFFEISEN SK PSD2 payments has now begun. You may experience some temporary interruptions.

March 26, 2025 22:45 CET
[Update] The scheduled maintenance for RAIFFEISEN SK PSD2 payments has been completed. Thank you for your patience.
Technical Support - Scheduled UnavailabilityMaintenance

Description

We want to inform you of a temporary unavailability of our Technical Support.


Components

Customer support


Locations

Technical support


Schedule

March 26, 2025 14:30 - March 26, 2025 15:30 CET


March 26, 2025 14:30 CET
[Update] We want to inform you that the scheduled unavailability of our Technical Support has now begun. During this period, you will not be able to connect with the Technical Support team.

March 26, 2025 15:30 CET
[Update] We are pleased to inform you that the scheduled unavailability of our Technical Support has been completed. The team will be fully available and you can contact them with your questions.
UniCredit Bank CZ - Scheduled MaintenanceMaintenance

Description

We’d like to inform you of a temporary service outage affecting UniCredit Bank CZ payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external


Schedule

March 25, 2025 22:00 - March 25, 2025 23:30 CET


March 25, 2025 22:00 CET
[Update] The scheduled maintenance for UniCredit Bank CZ payments has now begun. You may experience some temporary interruptions.

March 25, 2025 23:30 CET
[Update] The scheduled maintenance for UniCredit Bank CZ payments has been completed. Thank you for your patience.
UniCredit Bank SK - Scheduled MaintenanceMaintenance

Description

We’d like to inform you of a temporary service outage affecting UniCredit Bank SK payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external


Schedule

March 25, 2025 22:00 - March 25, 2025 23:30 CET


March 25, 2025 22:00 CET
[Update] The scheduled maintenance for UniCredit Bank SK payments has now begun. You may experience some temporary interruptions.

March 25, 2025 23:30 CET
[Update] The scheduled maintenance for UniCredit Bank SK payments has been completed. Thank you for your patience.
ČSOB CZ - Scheduled MaintenanceMaintenance

Description

We’d like to inform you of a temporary service outage affecting ČSOB CZ payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external, Bank transfers


Schedule

March 23, 2025 01:00 - March 23, 2025 06:00 CET


March 23, 2025 01:00 CET
[Update] The scheduled maintenance for ČSOB CZ payments has now begun. You may experience some temporary interruptions.

March 23, 2025 06:00 CET
[Update] The scheduled maintenance for ČSOB CZ payments has been completed. Thank you for your patience.
Moneta PSD2 - Scheduled MaintenanceMaintenance

Description

We’d like to inform you of a temporary service outage affecting Moneta PSD2 payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external


Schedule

March 22, 2025 22:00 - March 23, 2025 02:00 CET


March 22, 2025 22:00 CET
[Update] The scheduled maintenance for Moneta PSD2 payments has now begun. You may experience some temporary interruptions.

March 23, 2025 02:00 CET
[Update] The scheduled maintenance for Moneta PSD2 payments has been completed. Thank you for your patience.
SLSP PSD2 - Scheduled MaintenanceMaintenance

Description

We’d like to inform you of a temporary service outage affecting SLSP PSD2 payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external


Schedule

March 22, 2025 23:00 - March 22, 2025 23:30 CET


March 22, 2025 23:00 CET
[Update] The scheduled maintenance for SLSP PSD2 payments has now begun. You may experience some temporary interruptions.

March 22, 2025 23:30 CET
[Update] The scheduled maintenance for SLSP PSD2 payments has been completed. Thank you for your patience.
SLSP PSD2 - Scheduled MaintenanceMaintenance

Description

We’d like to inform you of a temporary service outage affecting SLSP PSD2 payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external


Schedule

March 22, 2025 04:00 - March 22, 2025 10:00 CET


March 22, 2025 04:00 CET
[Update] The scheduled maintenance for SLSP PSD2 payments has now begun. You may experience some temporary interruptions.

March 22, 2025 10:00 CET
[Update] The scheduled maintenance for SLSP PSD2 payments has been completed. Thank you for your patience.
[MINOR|P4] - ČSAS PSD2 - OutageService Disruption

Incident Status

Service Disruption


Components

Payment gateway


Locations

PSD2



March 22, 2025 08:15 CET
[Investigating] We're aware of a temporary issue affecting ČSASPSD2 payments. This issue is actively being worked on and we'll update you with more details as we have them.

March 22, 2025 09:07 CET
[Resolved] The ČSAS PSD2 payments issue has been resolved. You can now use PSD2 payments for all your transactions. We apologize for the inconvenience.
CSAS PSD2 - Scheduled MaintenanceMaintenance

Description

We’d like to inform you of a temporary service outage affecting CSAS PSD2 payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external


Schedule

March 21, 2025 00:00 - March 21, 2025 02:00 CET


March 21, 2025 00:00 CET
[Update] The scheduled maintenance for CSAS PSD2 payments has now begun. You may experience some temporary interruptions.

March 21, 2025 02:00 CET
[Update] The scheduled maintenance for CSAS PSD2 payments has been completed. Thank you for your patience.
ČSAS Platba 24 - Scheduled MaintenanceMaintenance

Description

We’d like to inform you of a temporary service outage affecting ČSAS Platba 24 payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external


Schedule

March 21, 2025 00:00 - March 21, 2025 02:00 CET


March 21, 2025 00:00 CET
[Update] The scheduled maintenance for ČSAS Platba 24 payments has now begun. You may experience some temporary interruptions.

March 21, 2025 02:00 CET
[Update] The scheduled maintenance for ČSAS Platba 24 payments has been completed. Thank you for your patience.
GoPay Gateway - Scheduled MaintenanceMaintenance

Description

We’d like to inform you of a temporary service outage affecting GoPay Gateway, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - internal, GoPay


Schedule

March 20, 2025 04:00 - March 20, 2025 06:00 CET


March 20, 2025 04:00 CET
[Update] The scheduled maintenance for GoPay Gateway has now begun. You may experience some temporary interruptions.

March 20, 2025 06:00 CET
[Update] The scheduled maintenance for GoPay Gateway has been completed. Thank you for your patience.
ČSAS PSD2 - Scheduled MaintenanceMaintenance

Description

We’d like to inform you of a temporary service outage affecting ČSAS PSD2 payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external, PSD2


Schedule

March 20, 2025 00:00 - March 20, 2025 00:30 CET


March 20, 2025 00:00 CET
[Update] The scheduled maintenance for ČSAS PSD2 payments has now begun. You may experience some temporary interruptions.

March 20, 2025 00:30 CET
[Update] The scheduled maintenance for ČSAS PSD2 payments has been completed. Thank you for your patience.
ČSAS Platba 24 - Scheduled MaintenanceMaintenance

Description

We’d like to inform you of a temporary service outage affecting ČSAS Platba 24 payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external


Schedule

March 20, 2025 00:00 - March 20, 2025 00:30 CET


March 20, 2025 00:00 CET
[Update] The scheduled maintenance for ČSAS Platba 24 payments has now begun. You may experience some temporary interruptions.

March 20, 2025 00:30 CET
[Update] The scheduled maintenance for ČSAS Platba 24 payments has been completed. Thank you for your patience.
[MINOR|P4] - SMS delivery - OutagePartial Service Disruption

Incident Status

Partial Service Disruption


Components

Payment gateway


Locations

GoPay



March 19, 2025 21:29 CET
[Investigating] We're aware of a temporary issue affecting SMS delivery. SMS may be delivered with some delay. Our team is working on a fix and we'll update you with more details as we have them.

March 19, 2025 22:13 CET
[Resolved] The SMS delivery issue has been resolved and they are now delivered as usual. We apologize for the inconvenience.
[MINOR|P4] - ČSAS PSD2 - OutageService Disruption

Incident Status

Service Disruption


Components

Payment gateway


Locations

PSD2



March 19, 2025 15:55 CET
[Investigating] We're aware of a temporary issue affecting ČSAS PSD2 payments. This issue is actively being worked on and we'll update you with more details as we have them.

March 19, 2025 16:03 CET
[Resolved] The ČSAS PSD2 payments issue has been resolved. You can now use PSD2 payments for all your transactions. We apologize for the inconvenience.
Technical Support - Scheduled UnavailabilityMaintenance

Description

We want to inform you of a temporary unavailability of our Technical Support.


Components

Customer support


Locations

Technical support


Schedule

March 19, 2025 14:30 - March 19, 2025 15:30 CET


March 19, 2025 14:30 CET
[Update] We want to inform you that the scheduled unavailability of our Technical Support has now begun. During this period, you will not be able to connect with the Technical Support team.

March 19, 2025 15:30 CET
[Update] We are pleased to inform you that the scheduled unavailability of our Technical Support has been completed. The team will be fully available and you can contact them with your questions.
[MAJOR|P3] - PSD2 - OutagePartial Service Disruption

Incident Status

Partial Service Disruption


Components

Payment gateway


Locations

PSD2



March 18, 2025 19:17 CET
[Investigating] We're aware of a temporary issue affecting PSD2 payments. This issue is actively being worked on and we'll update you with more details as we have them.

March 18, 2025 20:17 CET
[Resolved] The issue is resolved now. You can now use PSD2 payments for all your transactions. We apologize for the inconvenience.
[MAJOR|P3] - Partial Card OutageOperational

Incident Status

Operational


Components

Payment gateway


Locations

Payment cards



March 18, 2025 14:52 CET
[Resolved] We’d like to inform you of a resolved incident that occurred during 18.03.2025 14:42-14:46.
[MAJOR|P3] - PSD2 - OutageOperational

Incident Status

Operational


Components

Payment gateway


Locations

PSD2



March 18, 2025 06:15 CET
[Resolved] We’d like to inform you of a resolved incident that occurred during 18.03.2025 04:48-05:45.
[MAJOR|P4] - ČSOB CZ online and PSD2 bank payments - Partial OutagePartial Service Disruption

Incident Status

Partial Service Disruption


Components

Payment gateway


Locations

Bank transfers, PSD2



March 16, 2025 13:46 CET
[Identified] We're aware of a temporary issue affecting some ČSOB CZ online and PSD2 bank payments. Our team is working on a fix and we'll update you with more details as we have them.

March 17, 2025 13:42 CET
[Resolved] The CSOB CZ payments issue has been resolved. You can now use CSOB CZ payments for all your transactions. We apologize for the inconvenience.
CSOB PSD2 - Scheduled MaintenanceMaintenance

Description

We’d like to inform you of a temporary service outage affecting CSOB PSD2 payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external, PSD2


Schedule

March 17, 2025 06:30 - March 17, 2025 08:30 CET


March 17, 2025 06:30 CET
[Update] The scheduled maintenance for CSOB PSD2 payments has now begun. You may experience some temporary interruptions.

March 17, 2025 08:30 CET
[Update] The scheduled maintenance for CSOB PSD2 payments has been completed. Thank you for your patience.
ČSOB CZ - Scheduled MaintenanceMaintenance

Description

We’d like to inform you of a temporary service outage affecting ČSOB CZ payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external


Schedule

March 17, 2025 06:30 - March 17, 2025 08:30 CET


March 17, 2025 06:30 CET
[Update] The scheduled maintenance for ČSOB CZ payments has now begun. You may experience some temporary interruptions.

March 17, 2025 08:30 CET
[Update] The scheduled maintenance for ČSOB CZ payments has been completed. Thank you for your patience.
[MINOR|P4] - CSOB PSD2 - OutagePartial Service Disruption

Incident Status

Partial Service Disruption


Components

Payment gateway


Locations

PSD2



March 15, 2025 20:45 CET
[Investigating] We're aware of a temporary issue affecting CSOB PSD2 payments. This issue is actively being worked on and we'll update you with more details as we have them.

March 15, 2025 23:11 CET
[Resolved] The ČSOB PSD2 payments issue has been resolved. You can now use PSD2 payments for all your transactions. We apologize for the inconvenience.
CSOB PSD2 - Scheduled MaintenanceMaintenance

Description

We’d like to inform you of a temporary service outage affecting CSOB PSD2 payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external, PSD2


Schedule

March 14, 2025 23:45 - March 15, 2025 19:00 CET


March 14, 2025 23:45 CET
[Update] The scheduled maintenance for CSOB PSD2 payments has now begun. You may experience some temporary interruptions.

March 15, 2025 19:00 CET
[Update] The scheduled maintenance for CSOB PSD2 payments has been completed. Thank you for your patience.
ČSOB CZ - Scheduled MaintenanceMaintenance

Description

We’d like to inform you of a temporary service outage affecting ČSOB CZ payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external


Schedule

March 15, 2025 00:00 - March 15, 2025 19:00 CET


March 15, 2025 00:00 CET
[Update] The scheduled maintenance for ČSOB CZ payments has now begun. You may experience some temporary interruptions.

March 15, 2025 19:00 CET
[Update] The scheduled maintenance for ČSOB CZ payments has been completed. Thank you for your patience.
CSOB_SK PSD2 - Scheduled MaintenanceMaintenance

Description

We’d like to inform you of a temporary service outage affecting CSOB_SK PSD2 payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external, PSD2


Schedule

March 15, 2025 00:01 - March 15, 2025 11:45 CET


March 15, 2025 00:01 CET
[Update] The scheduled maintenance for CSOB_SK PSD2 payments has now begun. You may experience some temporary interruptions.

March 15, 2025 11:45 CET
[Update] The scheduled maintenance for CSOB_SK PSD2 payments has been completed. Thank you for your patience.
ČSAS Platba 24 - Scheduled MaintenanceMaintenance

Description

We’d like to inform you of a temporary service outage affecting ČSAS Platba 24 payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external


Schedule

March 15, 2025 00:00 - March 15, 2025 03:00 CET


March 15, 2025 00:00 CET
[Update] The scheduled maintenance for ČSAS Platba 24 payments has now begun. You may experience some temporary interruptions.

March 15, 2025 03:00 CET
[Update] The scheduled maintenance for ČSAS Platba 24 payments has been completed. Thank you for your patience.
ČSAS PSD2 - Scheduled MaintenanceMaintenance

Description

We’d like to inform you of a temporary service outage affecting ČSAS PSD2 payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external, PSD2


Schedule

March 15, 2025 00:00 - March 15, 2025 03:00 CET


March 15, 2025 00:00 CET
[Update] The scheduled maintenance for ČSAS PSD2 payments has now begun. You may experience some temporary interruptions.

March 15, 2025 03:00 CET
[Update] The scheduled maintenance for ČSAS PSD2 payments has been completed. Thank you for your patience.