All components are operational

Updated a few seconds ago

0

Active Incidents

0

Active Maintenances

2

Upcoming Maintenances

Payment gateway

Live processing

Operational

Sandbox

Operational

Websites

GoPay.com

Operational

Knowledge base

Operational

Gopay account

Operational

Customer support

Sales support

Operational

Technical support

Operational

Customer support

Operational

Metrics

Payment Gateway Uptime

100.00%




Live Processing Response Time

78.00ms




Payment Gateway Uptime

100.00%




Live Processing Response Time

76.00ms




Payment Gateway Uptime

100.00%




Live Processing Response Time

72.00ms




Scheduled Maintenance

Scheduled maintenance of UniCredit Bank SKMaintenance

Schedule

December 12, 2022 02:00 - 05:30 CET

Components

Payment gateway

Locations

Live processing

Description

UniCredit Bank SK online bank transfers (UniPlatba SK) will not be available due to the bank's scheduled maintenance.
Scheduled maintenance of UniCredit Bank CZMaintenance

Schedule

December 12, 2022 02:00 - 05:30 CET

Components

Payment gateway

Locations

Live processing

Description

UniCredit Bank CZ online bank transfers (UniPlatba CZ) will not be available due to the bank's scheduled maintenance.

History (Last 14 days)

Scheduled unavailability of Technical SupportMaintenance

Description

The technical support team will not be available due to internal reasons.


Components

Customer support


Locations

Technical support


Schedule

December 7, 2022 15:00 - December 7, 2022 16:30 CET


December 7, 2022 15:00 CET
[Update] The technical support team is not available due to internal reasons.

December 7, 2022 16:30 CET
[Update] Technical support is now available.
Scheduled unavailability of Technical SupportMaintenance

Description

The technical support team will not be available due to internal reasons.


Components

Customer support


Locations

Technical support


Schedule

December 7, 2022 13:00 - December 7, 2022 14:00 CET


December 7, 2022 13:00 CET
[Update] The technical support team is not available due to internal reasons.

December 7, 2022 14:00 CET
[Update] Technical support is now available.
SANDBOX - service is partial unavailablePartial Service Disruption

Incident Status

Partial Service Disruption


Components

Payment gateway


Locations

Sandbox



December 6, 2022 16:10 CET
[Investigating] Service on the test environment (SANDBOX) is partial unavailable. We are working on a fix.

December 7, 2022 08:59 CET
[Resolved] The issue is resolved now.
Unexpected shutdown PSD2 payment methodService Disruption

Incident Status

Service Disruption


Components

Payment gateway


Locations

Live processing



December 7, 2022 08:25 CET
[Investigating] The PSD2 payment method is not available due to technical issues on the bank's side.

December 7, 2022 08:37 CET
[Resolved] The issue is resolved on partners side now.
Unexpected shutdown PSD2 payment method (ČSOB)Partial Service Disruption

Incident Status

Partial Service Disruption


Components

Payment gateway


Locations

Live processing



December 6, 2022 20:37 CET
[Identified] The PSD2 payment method (ČSOB) is not available due to technical issues on the bank's side.

December 7, 2022 08:37 CET
[Resolved] The issue is resolved now.
Scheduled unavailability of Technical SupportMaintenance

Description

The technical support team will not be available due to internal reasons.


Components

Customer support


Locations

Technical support


Schedule

December 5, 2022 11:30 - December 5, 2022 12:00 CET


December 5, 2022 11:30 CET
[Update] The technical support team is not available due to internal reasons.

December 5, 2022 12:00 CET
[Update] Technical support is now available.
Scheduled maintenance of UniCredit Bank CZMaintenance

Description

UniCredit Bank CZ online bank transfers (UniPlatba CZ) will not be available due to the bank's scheduled maintenance.


Components

Payment gateway


Locations

Live processing


Schedule

December 3, 2022 20:30 - December 4, 2022 10:00 CET


December 3, 2022 20:30 CET
[Update] UniCredit Bank CZ online bank transfers (UniPlatba CZ) is not available due to the bank's scheduled maintenance.

December 4, 2022 10:00 CET
[Update] Scheduled maintenance is complete.
Scheduled maintenance of UniCredit Bank SKMaintenance

Description

UniCredit Bank SK online bank transfers (UniPlatba SK) will not be available due to the bank's scheduled maintenance.


Components

Payment gateway


Locations

Live processing


Schedule

December 3, 2022 20:30 - December 4, 2022 10:00 CET


December 3, 2022 20:30 CET
[Update] UniCredit Bank SK online bank transfers (UniPlatba SK) is not available due to the bank's scheduled maintenance.

December 4, 2022 10:00 CET
[Update] Scheduled maintenance is complete.
Scheduled maintenance of mBankMaintenance

Description

mBank online transfers (mTransfer) will not be available due to the bank's scheduled maintenance.


Components

Payment gateway


Locations

Live processing


Schedule

December 4, 2022 02:15 - December 4, 2022 08:30 CET


December 4, 2022 02:15 CET
[Update] mBank online transfers (mTransfer) is not available due to the bank's scheduled maintenance.

December 4, 2022 08:30 CET
[Update] Scheduled maintenance is complete.
Scheduled maintenance of PSD2 (Moneta bank)Maintenance

Description

The PSD2 payment method (Moneta bank) will not be available due to the scheduled maintenance.


Components

Payment gateway


Locations

Live processing


Schedule

December 3, 2022 23:59 - December 4, 2022 02:30 CET


December 3, 2022 23:59 CET
[Update] The PSD2 payment method (Moneta bank) is not available due to the scheduled maintenance.

December 4, 2022 02:30 CET
[Update] Scheduled maintenance is complete.
Scheduled maintenance of Slovenská SporiteľňaMaintenance

Description

Slovenská Sporiteľňa online bank transfers will not be available due to the bank's scheduled maintenance.


Components

Payment gateway


Locations

Live processing


Schedule

December 3, 2022 00:00 - December 3, 2022 01:30 CET


December 3, 2022 00:00 CET
[Update] Slovenská Sporiteľňa online bank transfers is not available due to the bank's scheduled maintenance.

December 3, 2022 01:30 CET
[Update] Scheduled maintenance is complete.
Unexpected shutdown of payment cardsOperational

Incident Status

Operational


Components

Payment gateway


Locations

Live processing



November 30, 2022 09:44 CET
[Investigating] Payments card method are not available due to technical issues.

November 30, 2022 10:25 CET
[Monitoring] Payment card method is in progress. We are monitoring the situation.

November 30, 2022 10:34 CET
[Resolved] The issue is resolved on partners side now.
The activation of the payment card method for new e-shops may be delayed Partial Service Disruption

Incident Status

Partial Service Disruption


Components

Payment gateway


Locations

Live processing



November 28, 2022 15:01 CET
[Identified] The activation of the payment card method for new e-shops in the operational environment may be delayed. We apologize for the complications.

November 29, 2022 16:16 CET
[Resolved] The issue is resolved now.
Scheduled maintenance of PSD2Maintenance

Description

The PSD2 payment method will not be available due to the scheduled maintenance.


Components

Payment gateway


Locations

Live processing


Schedule

November 29, 2022 05:15 - November 29, 2022 06:00 CET


November 29, 2022 05:15 CET
[Update] The PSD2 payment method is not available due to the scheduled maintenance.

November 29, 2022 06:00 CET
[Update] Scheduled maintenance is complete.
Unexpected shutdown of PSD2 (Air Bank)Service Disruption

Incident Status

Service Disruption


Components

Payment gateway


Locations

Live processing



November 27, 2022 01:00 CET
[Identified] The PSD2 payment method (Air Bank) is not available due to technical issues on the bank's side.

November 28, 2022 10:00 CET
[Resolved] The issue is resolved now.
Scheduled maintenance of PSD2 (Moneta bank)Maintenance

Description

The PSD2 payment method (Moneta bank) will not be available due to the scheduled maintenance.


Components

Payment gateway


Locations

Live processing


Schedule

November 26, 2022 23:59 - November 27, 2022 04:00 CET


November 26, 2022 23:59 CET
[Update] The PSD2 payment method (Moneta bank) is not available due to the scheduled maintenance.

November 27, 2022 04:00 CET
[Update] Scheduled maintenance is complete.
Scheduled maintenance of UniCredit Bank CZMaintenance

Description

UniCredit Bank CZ online bank transfers (UniPlatba CZ) will not be available due to the bank's scheduled maintenance.


Components

Payment gateway


Locations

Live processing


Schedule

November 26, 2022 22:45 - November 27, 2022 00:00 CET


November 26, 2022 22:45 CET
[Update] UniCredit Bank CZ online bank transfers (UniPlatba CZ) is not available due to the bank's scheduled maintenance.

November 27, 2022 00:00 CET
[Update] Scheduled maintenance is complete.
Scheduled maintenance of UniCredit Bank SKMaintenance

Description

UniCredit Bank SK online bank transfers (UniPlatba SK) will not be available due to the bank's scheduled maintenance.


Components

Payment gateway


Locations

Live processing


Schedule

November 26, 2022 22:45 - November 27, 2022 00:00 CET


November 26, 2022 22:45 CET
[Update] UniCredit Bank SK online bank transfers (UniPlatba SK) is not available due to the bank's scheduled maintenance.

November 27, 2022 00:00 CET
[Update] Scheduled maintenance is complete.
Unexpected partial shutdown of the payment gatewayOperational

Incident Status

Operational


Components

Payment gateway


Locations

Live processing



November 25, 2022 16:10 CET
[Investigating] Service is partial disruption.

November 25, 2022 16:30 CET
[Resolved] Service is fully operational
Scheduled unavailability of Technical SupportMaintenance

Description

The technical support team will not be available due to internal reasons.


Components

Customer support


Locations

Technical support


Schedule

November 25, 2022 15:00 - November 25, 2022 16:00 CET


November 25, 2022 15:00 CET
[Update] The technical support team is not available due to internal reasons.

November 25, 2022 16:00 CET
[Update] Technical support is now available.
Scheduled maintenance of UniCredit Bank SKMaintenance

Description

UniCredit Bank SK online bank transfers (UniPlatba SK) will not be available due to the bank's scheduled maintenance.


Components

Payment gateway


Locations

Live processing


Schedule

November 24, 2022 23:00 - November 25, 2022 01:00 CET


November 24, 2022 23:00 CET
[Update] UniCredit Bank SK online bank transfers (UniPlatba SK) is not available due to the bank's scheduled maintenance.

November 25, 2022 01:00 CET
[Update] Scheduled maintenance is complete.
Scheduled maintenance of UniCredit Bank CZMaintenance

Description

UniCredit Bank CZ online bank transfers (UniPlatba CZ) will not be available due to the bank's scheduled maintenance.


Components

Payment gateway


Locations

Live processing


Schedule

November 24, 2022 23:00 - November 25, 2022 01:00 CET


November 24, 2022 23:00 CET
[Update] UniCredit Bank CZ online bank transfers (UniPlatba CZ) is not available due to the bank's scheduled maintenance.

November 25, 2022 01:00 CET
[Update] Scheduled maintenance is complete.