All components are operational

Updated a few seconds ago

0

Active Incidents

0

Active Maintenances

0

Upcoming Maintenances

Payment gateway

Live processing

Operational

Sandbox

Operational

Websites

GoPay.com

Operational

Knowledge base

Operational

Gopay account

Operational

Customer support

Sales support

Operational

Technical support

Operational

Customer support

Operational

Metrics

Payment Gateway Uptime

100.00%




Live Processing Response Time

81.00ms




Payment Gateway Uptime

100.00%




Live Processing Response Time

92.00ms




Payment Gateway Uptime

99.67%




Live Processing Response Time

61.00ms




History (Last 14 days)

Scheduled maintenance of PSD2 (Moneta bank)Maintenance

Description

The PSD2 payment method (Moneta bank) will not be available due to the scheduled maintenance.


Components

Payment gateway


Locations

Live processing


Schedule

September 26, 2023 23:59 - September 27, 2023 01:30 CEST


September 26, 2023 23:59 CEST
[Update] The PSD2 payment method (Moneta bank) is not available due to the scheduled maintenance.

September 27, 2023 01:30 CEST
[Update] Scheduled maintenance is complete.
Scheduled maintenance of GoSMSMaintenance

Description

SMS will not be sent due to planned maintenance on the partner's side.


Components

Payment gateway


Locations

Live processing


Schedule

September 25, 2023 22:00 - September 26, 2023 06:00 CEST


September 25, 2023 22:00 CEST
[Update] SMS are not sent due to planned maintenance on the partner's side.

September 26, 2023 06:00 CEST
[Update] Scheduled maintenance is complete.
Scheduled maintenance of mBankMaintenance

Description

mBank online transfers (mTransfer) will not be available due to the bank's scheduled maintenance.


Components

Payment gateway


Locations

Live processing


Schedule

September 24, 2023 02:10 - September 24, 2023 09:40 CEST


September 24, 2023 02:10 CEST
[Update] mBank online transfers (mTransfer) are not available due to the bank's scheduled maintenance.

September 24, 2023 09:40 CEST
[Update] The scheduled maintenance is complete.
Scheduled maintenance of VÚB bankMaintenance

Description

VÚB online bank transfers will not be available due to the bank's scheduled maintenance.


Components

Payment gateway


Locations

Live processing


Schedule

September 24, 2023 00:00 - September 24, 2023 09:00 CEST


September 24, 2023 00:00 CEST
[Update] VÚB online bank transfers is not available due to the bank's scheduled maintenance.

September 24, 2023 09:00 CEST
[Update] Scheduled maintenance is complete.
Scheduled maintenance of Tatra bankaMaintenance

Description

Tatra Banka online transfers (TatraPay) will not be available due to the bank's scheduled maintenance.


Components

Payment gateway


Locations

Live processing


Schedule

September 23, 2023 23:00 - September 24, 2023 04:00 CEST


September 23, 2023 23:00 CEST
[Update] Tatra Banka online transfers (TatraPay) are not available due to the bank's scheduled maintenance.

September 24, 2023 04:00 CEST
[Update] The scheduled maintenance is complete.
Scheduled maintenance of RaiffeisenbankMaintenance

Description

Raiffeisenbank online bank transfers will not be available due to the bank's scheduled maintenance.


Components

Payment gateway


Locations

Live processing


Schedule

September 22, 2023 22:00 - September 23, 2023 09:00 CEST


September 22, 2023 22:00 CEST
[Update] Raiffeisenbank online bank transfers are not available due to the bank's scheduled maintenance.

September 23, 2023 09:00 CEST
[Update] Scheduled maintenance is complete.
Unexpected shutdown of Poštová bankaService Disruption

Incident Status

Service Disruption


Components

Payment gateway


Locations

Live processing



September 21, 2023 11:35 CEST
[Identified] Poštová banka online bank transfers are not available due to technical issues.

September 21, 2023 13:50 CEST
[Resolved] The issue is resolved now.
Scheduled maintenance of PSD2Maintenance

Description

The PSD2 payment method will not be available due to the scheduled maintenance.


Components

Payment gateway


Locations

Live processing


Schedule

September 21, 2023 05:30 - September 21, 2023 06:00 CEST


September 21, 2023 05:30 CEST
[Update] The PSD2 payment method will not be available due to the scheduled maintenance.

September 21, 2023 06:00 CEST
[Update] Scheduled maintenance is complete.
Unexpected shutdown of PSD2 (Komerční banka)Service Disruption

Incident Status

Service Disruption


Components

Payment gateway


Locations

Live processing



September 19, 2023 16:53 CEST
[Identified] PSD2 payment method (Komerční banka) is not available due to technical issues on the partner's side.

September 19, 2023 17:30 CEST
[Resolved] The issue is resolved now.
Unexpected shutdown of PSD2Service Disruption

Incident Status

Service Disruption


Components

Payment gateway


Locations

Live processing



September 19, 2023 11:50 CEST
[Identified] The PSD2 payment method is not available due to technical issues on the partner´s side.

September 19, 2023 16:53 CEST
[Resolved] The issue is resolved now.
Unexpected partial shutdown of MasterCard payment cardsPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Payment gateway


Locations

Live processing



September 17, 2023 14:56 CEST
[Investigating] Some MasterCard payments may not be available due to technical issues on acquirer's side.

September 17, 2023 15:29 CEST
[Identified] Mastercard confirmed issue on their side.

September 17, 2023 17:05 CEST
[Monitoring] Mastercard confirmed the problem on their end. They are working to resolve the issue. We are monitoring the situation.

September 17, 2023 19:28 CEST
[Monitoring] Main cause of outage was already resolved, but some payments may still be declined due to error on Mastecard side.

September 18, 2023 03:55 CEST
[Resolved] This issue is now resolved.
Scheduled maintenance of the GoPay systemMaintenance

Description

The GoPay system may not be available due scheduled maintenance for a few minutes in the time period 04:50 - 06:00.


Components

Payment gateway, Websites


Locations

Live processing, GoPay.com, Knowledge base, Sandbox, Gopay account


Schedule

September 14, 2023 04:50 - September 14, 2023 06:00 CEST


September 14, 2023 04:50 CEST
[Update] The GoPay system may not be available due scheduled maintenance for a few minutes in the time period 04:50 - 06:00.

September 14, 2023 06:00 CEST
[Update] Scheduled maintenance is complete.
Scheduled maintenance of PSD2Maintenance

Description

The PSD2 payment method will not be available due to the scheduled maintenance.


Components

Payment gateway


Locations

Live processing


Schedule

September 14, 2023 05:30 - September 14, 2023 06:00 CEST


September 14, 2023 05:30 CEST
[Update] The PSD2 payment method is not available due to the scheduled maintenance.

September 14, 2023 06:00 CEST
[Update] The scheduled maintenance is complete.