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Active Incident

Updated a few seconds ago

Service is temporarily unavailableService Disruption

Incident Status

Service Disruption

Components

Websites

Locations

Knowledge base


April 7, 2020 11:58 CEST
[Identified] Service is temporarily unavailable

1

Active Incidents

0

Active Maintenances

0

Upcoming Maintenances

Payment Gateway

Live Processing

Operational

Sandbox

Operational

Websites

GoPay.com

Operational

Knowledge base

Service Disruption

Gopay account

Operational

Customer support

Sales support

Operational

Technical support

Operational

Customer support

Operational

Metrics

Payment Gateway Uptime

100.00%




Live Processing Response Time

81.00ms




Sandbox Response Time

84.00ms




Payment Gateway Uptime

100.00%




Live Processing Response Time

81.00ms




Sandbox Response Time

84.00ms




Payment Gateway Uptime

99.43%




Live Processing Response Time

83.00ms




Sandbox Response Time

81.00ms




History (Last 14 days)

Unexpected shutdown of payment cardsOperational

Incident Status

Operational


Components

Payment Gateway


Locations

Live Processing



April 7, 2020 05:00 CEST
[Investigating] Payment cards payment method might not be available due to technical issues.

April 7, 2020 06:00 CEST
[Resolved] The issue is resolved now.
A scheduled temporary shutdown of mBankMaintenance

Description

mBank (mPenize) will not be available from 2:00 AM to 10:30 AM due to technical issues.


Components

Payment Gateway


Locations

Live Processing


Schedule

March 29, 2020 01:59 - March 29, 2020 10:30 CEST


March 29, 2020 01:59 CET
[Update] mBank (mPeníze) is not available.

March 29, 2020 10:30 CEST
[Update] The issue is resolved now.
Unexpected shutdown of GoPayService Disruption

Incident Status

Service Disruption


Components

Payment Gateway


Locations

Live Processing



March 26, 2020 12:45 CET
[Investigating] We are currently experiencing an unexpected shutdown of the GoPay payment gateway.

March 26, 2020 13:15 CET
[Resolved] The issue is resolved now.