Active Incident

Updated a few seconds ago

Incident Status

Service Disruption

Components

Payment gateway

Locations

Maintenance - external, PSD2



May 15, 2026 23:00 CEST
INVESTIGATING

We're aware of a temporary issue affecting CSAS PSD2 payments. This issue is actively being worked on and we'll update you with more details as we have them.

1

Active Incidents

0

Active Maintenances

2

Upcoming Maintenances

Payment gateway

Maintenance - external

Operational

Maintenance - internal

Operational

GoPay

Operational

Payment cards

Operational

Bank transfers

Operational

PSD2

Operational

Other payment methods

Operational

Sandbox

Operational

Websites

GoPay.com

Operational

Knowledge base

Operational

Gopay account

Operational

Customer support

Sales support

Operational

Customer support

Operational

Technical support

Operational

Payment Gateway Uptime

100.00%




Live Processing Response Time

60.00ms




Payment Gateway Uptime

100.00%




Live Processing Response Time

68.00ms




Payment Gateway Uptime

100.00%




Live Processing Response Time

65.00ms




Scheduled Maintenance

Schedule

May 19, 2026 23:00 - 23:30 CEST

Components

Payment gateway

Locations

Maintenance - external, PSD2

Description

We’d like to inform you of a temporary service outage affecting CSAS PSD2 payments, scheduled for system maintenance and improvements.

Schedule

May 23, 2026 23:00 - 23:30 CEST

Components

Payment gateway

Locations

Maintenance - external, PSD2

Description

We’d like to inform you of a temporary service outage affecting ČSAS PSD2 payments, scheduled for system maintenance and improvements.

History (Last 14 days)

Description

We’d like to inform you of a temporary service outage affecting ČSOB CZ payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external


Schedule

May 17, 2026 00:00 - May 17, 2026 05:30 CEST



May 17, 2026 00:00 CEST
UPDATE

The scheduled maintenance for ČSOB CZ payments has now begun. You may experience some temporary interruptions.

May 17, 2026 05:30 CEST
UPDATE

The scheduled maintenance for ČSOB CZ payments has been completed. Thank you for your patience.

Description

We’d like to inform you of a temporary service outage affecting ČSOB SK PSD2 payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external, PSD2


Schedule

May 17, 2026 00:01 - May 17, 2026 05:30 CEST



May 17, 2026 00:01 CEST
UPDATE

The scheduled maintenance for ČSOB SK PSD2 payments has now begun. You may experience some temporary interruptions.

May 17, 2026 05:30 CEST
UPDATE

The scheduled maintenance for ČSOB SK PSD2 payments has been completed. Thank you for your patience.

Description

We’d like to inform you of a temporary service outage affecting ČSOB CZ PSD2 payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external, PSD2


Schedule

May 16, 2026 23:45 - May 17, 2026 04:30 CEST



May 16, 2026 23:45 CEST
UPDATE

The scheduled maintenance for ČSOB CZ PSD2 payments has now begun. You may experience some temporary interruptions.

May 17, 2026 04:30 CEST
UPDATE

The scheduled maintenance for ČSOB CZ PSD2 payments has been completed. Thank you for your patience.

Description

We’d like to inform you of a temporary service outage affecting Fio banka payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external


Schedule

May 16, 2026 22:00 - May 16, 2026 22:30 CEST



May 16, 2026 22:00 CEST
UPDATE

The scheduled maintenance for Fio banka payments has now begun. You may experience some temporary interruptions.

May 16, 2026 22:30 CEST
UPDATE

The scheduled maintenance for Fio banka payments has been completed. Thank you for your patience.

Description

We’d like to inform you of a temporary service outage affecting FIO SK PSD2 payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external, PSD2


Schedule

May 16, 2026 22:00 - May 16, 2026 22:30 CEST



May 16, 2026 22:00 CEST
UPDATE

The scheduled maintenance for FIO SK PSD2 payments has now begun. You may experience some temporary interruptions.

May 16, 2026 22:30 CEST
UPDATE

The scheduled maintenance for FIO SK PSD2 payments has been completed. Thank you for your patience.

Incident Status

Partial Service Disruption


Components

Payment gateway


Locations

Payment cards




May 16, 2026 12:16 CEST
IDENTIFIED

We're aware of a temporary issue affecting ČSAS card payments. Our team is working on a fix and we'll update you with more details as we have them.

May 16, 2026 13:27 CEST
RESOLVED

The ČSAS card payments issue has been resolved. You can now use card payments for all your transactions. We apologize for the inconvenience.

Incident Status

Operational


Components

Payment gateway


Locations

Maintenance - external, Bank transfers




May 16, 2026 01:00 CEST
INVESTIGATING

We're aware of a temporary issue affecting KB MojePlatba payments. Their team is working on a fix and we'll update you with more details as we have them.

May 16, 2026 08:00 CEST
RESOLVED

The KB MojePlatba payments issue has been resolved. You can now use KB MojePlatba payments for all your transactions. We apologize for the inconvenience.

Incident Status

Operational


Components

Payment gateway


Locations

Maintenance - external, Bank transfers




May 15, 2026 22:05 CEST
INVESTIGATING

We're aware of a temporary issue affecting Raiffeisenbank payments. Their team is working on a fix and we'll update you with more details as we have them.

May 16, 2026 06:50 CEST
RESOLVED

The Raiffeisenbank payments issue has been resolved. You can now use Raiffeisenbank payments for all your transactions. We apologize for the inconvenience.

Description

We’d like to inform you of a temporary service outage affecting SLSP PSD2 payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external, PSD2


Schedule

May 16, 2026 00:00 - May 16, 2026 03:00 CEST



May 16, 2026 00:00 CEST
UPDATE

The scheduled maintenance for SLSP PSD2 payments has now begun. You may experience some temporary interruptions.

May 16, 2026 03:00 CEST
UPDATE

The scheduled maintenance for SLSP PSD2 payments has been completed. Thank you for your patience.

Incident Status

Operational


Components

Payment gateway


Locations

Maintenance - external, PSD2




May 16, 2026 01:00 CEST
INVESTIGATING

We're aware of a temporary issue affecting PSD2 KB payments. Their team is working on a fix and we'll update you with more details as we have them.

May 16, 2026 01:50 CEST
RESOLVED

The PSD2 KB payments issue has been resolved. You can now use PSD2 KB payments for all your transactions. We apologize for the inconvenience.

Description

We’d like to inform you of a temporary service outage affecting ČSAS Platba 24 payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external


Schedule

May 16, 2026 00:30 - May 16, 2026 01:30 CEST



May 16, 2026 00:30 CEST
UPDATE

The scheduled maintenance for ČSAS Platba 24 payments has now begun. You may experience some temporary interruptions.

May 16, 2026 01:30 CEST
UPDATE

The scheduled maintenance for ČSAS Platba 24 payments has been completed. Thank you for your patience.

Description

We’d like to inform you of a temporary service outage affecting KB PSD2 payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

PSD2


Schedule

May 15, 2026 23:15 - May 16, 2026 01:00 CEST



May 15, 2026 23:15 CEST
UPDATE

The scheduled maintenance for KB PSD2 payments has now begun. You may experience some temporary interruptions.

May 16, 2026 01:00 CEST
UPDATE

The scheduled maintenance for KB PSD2 payments has been completed. Thank you for your patience.

Description

We’d like to inform you of a temporary service outage affecting KB - MojePlatba payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external


Schedule

May 15, 2026 23:15 - May 16, 2026 01:00 CEST



May 15, 2026 23:15 CEST
UPDATE

The scheduled maintenance for KB - MojePlatba payments has now begun. You may experience some temporary interruptions.

May 16, 2026 01:00 CEST
UPDATE

The scheduled maintenance for KB - MojePlatba payments has been completed. Thank you for your patience.

Description

We’d like to inform you of a temporary service outage affecting KB PSD2 payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external, PSD2


Schedule

May 15, 2026 21:00 - May 15, 2026 21:30 CEST



May 15, 2026 21:00 CEST
UPDATE

The scheduled maintenance for KB PSD2 payments has now begun. You may experience some temporary interruptions.

May 15, 2026 21:30 CEST
UPDATE

The scheduled maintenance for KB PSD2 payments has been completed. Thank you for your patience.

Description

We’d like to inform you of a temporary service outage affecting KB - MojePlatba payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external


Schedule

May 15, 2026 21:00 - May 15, 2026 21:30 CEST



May 15, 2026 21:00 CEST
UPDATE

The scheduled maintenance for KB - MojePlatba payments has now begun. You may experience some temporary interruptions.

May 15, 2026 21:30 CEST
UPDATE

The scheduled maintenance for KB - MojePlatba payments has been completed. Thank you for your patience.

Incident Status

Operational


Components

Payment gateway


Locations

PSD2




May 13, 2026 11:02 CEST
INVESTIGATING

We're aware of a temporary issue affecting Prima Banka PSD2 payments. This issue is actively being worked on and we'll update you with more details as we have them.

May 15, 2026 09:51 CEST
MONITORING

A potential solution for the PSD2 payments issue is in place and we're monitoring the system closely. We'll update you shortly.

May 15, 2026 10:22 CEST
RESOLVED

The Prima Banka PSD2 payments issue has been resolved. You can now use PSD2 payments for all your transactions. We apologize for the inconvenience.

Description

We’d like to inform you of a temporary service outage affecting AIR BANK PSD2 payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external, PSD2


Schedule

May 14, 2026 23:30 - May 15, 2026 03:00 CEST



May 14, 2026 23:30 CEST
UPDATE

The scheduled maintenance for AIR BANK PSD2 payments has now begun. You may experience some temporary interruptions.

May 15, 2026 03:00 CEST
UPDATE

The scheduled maintenance for AIR BANK PSD2 payments has been completed. Thank you for your patience.

Description

We’d like to inform you of a temporary service outage affecting KB PSD2 payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external, PSD2


Schedule

May 14, 2026 22:00 - May 15, 2026 00:00 CEST



May 14, 2026 22:00 CEST
UPDATE

The scheduled maintenance for KB PSD2 payments has now begun. You may experience some temporary interruptions.

May 15, 2026 00:00 CEST
UPDATE

The scheduled maintenance for KB PSD2 payments has been completed. Thank you for your patience.

Description

We’d like to inform you of a temporary service outage affecting KB - MojePlatba payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external


Schedule

May 14, 2026 22:00 - May 15, 2026 00:00 CEST



May 14, 2026 22:00 CEST
UPDATE

The scheduled maintenance for KB - MojePlatba payments has now begun. You may experience some temporary interruptions.

May 15, 2026 00:00 CEST
UPDATE

The scheduled maintenance for KB - MojePlatba payments has been completed. Thank you for your patience.

Incident Status

Operational


Components

Payment gateway


Locations

Bank transfers




May 13, 2026 23:00 CEST
INVESTIGATING

We’d like to inform you of a resolved incident that occurred during 13/05/2026 23:00-14/05/2026 06:00.

May 14, 2026 10:24 CEST
RESOLVED

The KB MojePlatba payments issue has been resolved. You can now use KB MojePlatba payments for all your transactions. We apologize for the inconvenience.

Incident Status

Operational


Components

Payment gateway


Locations

GoPay




May 12, 2026 15:31 CEST
INVESTIGATING

We're aware of an issue causing delays in some payout processing (EUR) due to a problem at VÚB bank. We're working to gather more details.

May 13, 2026 15:51 CEST
RESOLVED

The issue causing payout processing delays has been resolved. Payouts are now being processed as usual. We apologize for any inconvenience this may have caused.

Description

We want to inform you of a temporary unavailability of our Technical Support via hotline. In case of any questions, please reach out via integrace@gopay.cz/integration@gopay.com.


Components

Customer support


Locations

Technical support


Schedule

May 13, 2026 13:00 - May 13, 2026 14:00 CEST



May 13, 2026 13:00 CEST
UPDATE

We want to inform you of a temporary unavailability of our Technical Support via hotline. In case of any questions, please reach out via integrace@gopay.cz/integration@gopay.com.

May 13, 2026 14:00 CEST
UPDATE

We are pleased to inform you that the scheduled unavailability of our Technical Support has been completed. The technical team is at your disposal again, and you can contact them with your questions.

Incident Status

Operational


Components

Payment gateway


Locations

PSD2




May 13, 2026 09:09 CEST
INVESTIGATING

We're aware of a temporary issue affecting Airbank PSD2 payments. This issue is actively being worked on and we'll update you with more details as we have them.

May 13, 2026 09:30 CEST
RESOLVED

The Air Bank PSD2 payments issue has been resolved. You can now use PSD2 payments for all your transactions. We apologize for the inconvenience.

Description

We’d like to inform you of a temporary service outage affecting AIRBANK PSD2 payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external, PSD2


Schedule

May 12, 2026 23:30 - May 13, 2026 06:00 CEST



May 12, 2026 23:30 CEST
UPDATE

The scheduled maintenance for AIRBANK PSD2 payments has now begun. You may experience some temporary interruptions.

May 13, 2026 06:00 CEST
UPDATE

The scheduled maintenance for AIRBANK PSD2 payments has been completed. Thank you for your patience.

Description

We’d like to inform you of a temporary service outage affecting ČSOB SK PSD2 payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

PSD2


Schedule

May 13, 2026 00:01 - May 13, 2026 01:30 CEST



May 13, 2026 00:01 CEST
UPDATE

The scheduled maintenance for ČSOB SK PSD2 payments has now begun. You may experience some temporary interruptions.

May 13, 2026 01:30 CEST
UPDATE

The scheduled maintenance for ČSOB SK PSD2 payments has been completed. Thank you for your patience.

Incident Status

Operational


Components

Payment gateway


Locations

Payment cards




May 12, 2026 11:24 CEST
INVESTIGATING

We're aware of a temporary issue affecting Raiffeisenbank card payments. Our team is working on a fix and we'll update you with more details as we have them.

May 12, 2026 12:28 CEST
RESOLVED

The card payments issue has been resolved. You can now use card payments for all your transactions. We apologize for the inconvenience.

Incident Status

Operational


Components

Payment gateway


Locations

PSD2




May 11, 2026 09:26 CEST
INVESTIGATING

We're aware of a temporary issue affecting KB PSD2 payments. This issue is actively being worked on and we'll update you with more details as we have them.

May 11, 2026 11:34 CEST
RESOLVED

The KB PSD2 payments issue has been resolved. You can now use PSD2 payments for all your transactions. We apologize for the inconvenience.

Description

We’d like to inform you of a temporary service outage affecting PayPro payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external


Schedule

May 11, 2026 01:00 - May 11, 2026 03:00 CEST



May 11, 2026 01:00 CEST
UPDATE

The scheduled maintenance for PayPro payments has now begun. You may experience some temporary interruptions.

May 11, 2026 03:00 CEST
UPDATE

The scheduled maintenance for PayPro payments has been completed. Thank you for your patience.

Incident Status

Operational


Components

Payment gateway


Locations

Maintenance - external, PSD2




May 10, 2026 00:41 CEST
INVESTIGATING

We're aware of a temporary issue affecting CSAS PSD2 payments. This issue is actively being worked on and we'll update you with more details as we have them.

May 10, 2026 00:59 CEST
RESOLVED

The CSAS PSD2 payments issue has been resolved. You can now use PSD2 payments for all your transactions. We apologize for the inconvenience.

Incident Status

Degraded Performance


Components

Payment gateway


Locations

PSD2




May 9, 2026 10:06 CEST
INVESTIGATING

We're aware of a temporary issue affecting CSAS PSD2 payments. This issue is actively being worked on and we'll update you with more details as we have them.

May 9, 2026 11:37 CEST
RESOLVED

This issue is now resolved.

Description

We’d like to inform you of a temporary service outage affecting ČSAS Platba 24 payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external


Schedule

May 9, 2026 00:10 - May 9, 2026 01:10 CEST



May 9, 2026 00:10 CEST
UPDATE

The scheduled maintenance for ČSAS Platba 24 payments has now begun. You may experience some temporary interruptions.

May 9, 2026 01:10 CEST
UPDATE

The scheduled maintenance for ČSAS Platba 24 payments has been completed. Thank you for your patience.
[MINOR|P4] - CSAS PSD2 - OutagePartial Service Disruption

Incident Status

Partial Service Disruption


Components

Payment gateway


Locations

PSD2




May 9, 2026 00:02 CEST
INVESTIGATING

We're aware of a temporary issue affecting CSAS PSD2 payments. This issue is actively being worked on and we'll update you with more details as we have them.

May 9, 2026 00:34 CEST
RESOLVED

This issue is now resolved.

Incident Status

Operational


Components

Payment gateway


Locations

PSD2




May 8, 2026 06:35 CEST
RESOLVED

We’d like to inform you of a resolved incident that occurred during 06:35 - 07:15.

Incident Status

Operational


Components

Payment gateway


Locations

Bank transfers




May 8, 2026 06:35 CEST
RESOLVED

We’d like to inform you of a resolved incident that occurred during 08/05/2026 06:35-07:15.

Description

We’d like to inform you of a temporary service outage affecting KB PSD2 payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external, PSD2


Schedule

May 7, 2026 23:00 - May 8, 2026 00:00 CEST



May 7, 2026 23:00 CEST
UPDATE

The scheduled maintenance for KB PSD2 payments has now begun. You may experience some temporary interruptions.

May 8, 2026 00:00 CEST
UPDATE

The scheduled maintenance for KB PSD2 payments has been completed. Thank you for your patience.

Description

We’d like to inform you of a temporary service outage affecting KB - MojePlatba payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external


Schedule

May 7, 2026 23:00 - May 8, 2026 00:00 CEST



May 7, 2026 23:00 CEST
UPDATE

The scheduled maintenance for KB - MojePlatba payments has now begun. You may experience some temporary interruptions.

May 8, 2026 00:00 CEST
UPDATE

The scheduled maintenance for KB - MojePlatba payments has been completed. Thank you for your patience.

Incident Status

Operational


Components

Payment gateway


Locations

Maintenance - external, PSD2




May 7, 2026 00:07 CEST
INVESTIGATING

We're aware of a temporary issue affecting ČSAS PSD2 payments. This issue is actively being worked on and we'll update you with more details as we have them.

May 7, 2026 00:59 CEST
RESOLVED

The ČSAS PSD2 payments issue has been resolved. You can now use PSD2 payments for all your transactions. We apologize for the inconvenience.

Incident Status

Operational


Components

Payment gateway


Locations

Maintenance - external, Payment cards




May 6, 2026 12:16 CEST
INVESTIGATING

We're aware of a temporary issue affecting some card payments. Our team is working on a fix and we'll update you with more details as we have them.

May 6, 2026 12:41 CEST
RESOLVED

The card payments issue has been resolved. You can now use card payments for all your transactions. We apologize for the inconvenience.

Incident Status

Operational


Components

Payment gateway


Locations

Bank transfers




May 6, 2026 09:33 CEST
INVESTIGATING

We're aware of a temporary issue affecting CSOB CZ payments. Their team is working on a fix and we'll update you with more details as we have them.

May 6, 2026 09:42 CEST
RESOLVED

The CSOB CZ payments issue has been resolved. You can now use CSOB CZ payments for all your transactions. We apologize for the inconvenience.

Incident Status

Operational


Components

Payment gateway


Locations

PSD2




May 6, 2026 09:32 CEST
INVESTIGATING

We're aware of a temporary issue affecting ČSOB PSD2 payments. This issue is actively being worked on and we'll update you with more details as we have them.

May 6, 2026 09:41 CEST
RESOLVED

The ČSOB PSD2 payments issue has been resolved. You can now use PSD2 payments for all your transactions. We apologize for the inconvenience.

Description

We’d like to inform you of a temporary service outage affecting KB PSD2 payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external, PSD2


Schedule

May 5, 2026 23:00 - May 6, 2026 00:00 CEST



May 5, 2026 23:00 CEST
UPDATE

The scheduled maintenance for KB PSD2 payments has now begun. You may experience some temporary interruptions.

May 6, 2026 00:00 CEST
UPDATE

The scheduled maintenance for KB PSD2 payments has been completed. Thank you for your patience.

Description

We’d like to inform you of a temporary service outage affecting KB - MojePlatba payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external


Schedule

May 5, 2026 23:00 - May 5, 2026 23:59 CEST



May 5, 2026 23:19 CEST
UPDATE

The scheduled maintenance for KB - MojePlatba payments has now begun. You may experience some temporary interruptions.

May 5, 2026 23:59 CEST
UPDATE

The scheduled maintenance for KB - MojePlatba payments has been completed. Thank you for your patience.
Payout Processing Delay (EUR)Partial Service Disruption

Incident Status

Partial Service Disruption


Components

Payment gateway


Locations

GoPay




April 29, 2026 15:32 CEST
IDENTIFIED

We're aware of an issue causing delays in some payout processing (EUR) due to a problem at VÚB bank. We're working to gather more details.

May 5, 2026 10:44 CEST
RESOLVED

The issue causing payout processing delays has been resolved. Payouts are now being processed as usual. We apologize for any inconvenience this may have caused.

Incident Status

Service Disruption


Components

Payment gateway


Locations

Bank transfers




May 5, 2026 06:00 CEST
INVESTIGATING

We're aware of a temporary issue affecting ČSAS Platba 24 payments. Their team is working on a fix and we'll update you with more details as we have them.

May 5, 2026 06:21 CEST
RESOLVED

The ČSAS Platba 24 payments issue has been resolved. You can now use ČSAS Platba 24 payments for all your transactions. We apologize for the inconvenience.