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Active Incident

Updated a few seconds ago

Unexpected shutdown of BitcoinPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Payment Gateway

Locations

Live Processing


May 14, 2019 07:00 CEST
[Investigating] Bitcoin payment method is not available due to technical issues.
Unexpected shutdown of SuperCASHPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Payment Gateway

Locations

Live Processing


March 5, 2019 07:59 CET
[Investigating] SuperCASH payment method is not available due to technical issues.

2

Active Incidents

0

Active Maintenances

2

Upcoming Maintenances

Payment Gateway

Live Processing

Operational

Sandbox

Operational

Websites

GoPay.com

Operational

Knowledge base

Operational

Gopay account

Operational

Customer support

Sales support

Operational

Technical support

Operational

Customer support

Operational

Metrics

Payment Gateway Uptime

100.00%




Live Processing Response Time

95.00ms




Sandbox Response Time

78.00ms




Payment Gateway Uptime

99.82%




Live Processing Response Time

95.00ms




Sandbox Response Time

79.00ms




Payment Gateway Uptime

99.96%




Live Processing Response Time

93.00ms




Sandbox Response Time

82.00ms




Scheduled Maintenance

A scheduled temporary shutdown of GoPayMaintenance

Schedule

May 21, 2019 00:00 - 06:00 CEST

Components

Payment Gateway

Locations

Live Processing

Description

GoPay may not be available from 0:00 - 06:00 due to technical issues.
A temporary shutdown of PLN bank paymentsMaintenance

Schedule

May 24, 2019 03:00 - 03:30 CEST

Components

Payment Gateway

Locations

Live Processing

Description

PLN bank payments may not be available due to technical issues.

History (Last 14 days)

Unexpected shutdown of MasterCard payments Partial Service Disruption

Incident Status

Partial Service Disruption


Components

Payment Gateway


Locations

Live Processing



May 19, 2019 17:48 CEST
[Investigating] MasterCard payments are not available due to technical issues.

May 19, 2019 18:05 CEST
[Resolved] The issue is resolved now.
A scheduled temporary shutdown of ČSOB bankMaintenance

Description

ČSOB + ERA online bank payments will not be available due to technical issues caused by ČSOB bank.


Components

Payment Gateway


Locations

Live Processing


Schedule

May 19, 2019 00:00 - May 19, 2019 06:00 CEST


May 19, 2019 00:00 CEST
[Update] ČSOB + ERA online bank payments will not be available.

May 19, 2019 06:00 CEST
[Update] The issue is resolved now.
Service is temporarily unavailableService Disruption

Incident Status

Service Disruption


Components

Payment Gateway


Locations

Live Processing



May 17, 2019 05:17 CEST
[Identified] Service is temporarily unavailable

May 17, 2019 05:35 CEST
[Resolved] Service is fully operational
Service is temporarily unavailableService Disruption

Incident Status

Service Disruption


Components

Websites


Locations

Gopay account



May 17, 2019 05:15 CEST
[Identified] Service is temporarily unavailable

May 17, 2019 05:35 CEST
[Resolved] Service is fully operational
Service is temporarily unavailableService Disruption

Incident Status

Service Disruption


Components

Websites


Locations

Gopay account



May 15, 2019 16:45 CEST
[Identified] Service is temporarily unavailable

May 15, 2019 17:00 CEST
[Resolved] Service is fully operational