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Active Incident

Updated a few seconds ago

Incident Status

Service Disruption

Components

Payment gateway

Locations

Live processing



May 17, 2022 16:06 CEST
[Identified] Activation of the Apple Pay method for new domains is not available due to technical issues. Apple Pay payments on already activated domains are not affected. We are working on a fix.

1

Active Incidents

0

Active Maintenances

1

Upcoming Maintenances

Payment gateway

Live processing

Service Disruption

Sandbox

Operational

Websites

GoPay.com

Operational

Knowledge base

Operational

Gopay account

Operational

Customer support

Sales support

Operational

Technical support

Operational

Customer support

Operational

Payment Gateway Uptime

100.00%




Live Processing Response Time

68.00ms




Payment Gateway Uptime

100.00%




Live Processing Response Time

68.00ms




Payment Gateway Uptime

100.00%




Live Processing Response Time

69.00ms




Scheduled Maintenance

Schedule

May 20, 2022 22:00 - May 21, 2022 12:00 CEST

Components

Payment gateway

Locations

Live processing

Description

Raiffeisenbank online bank transfers will not be available due to the bank's scheduled maintenance.

History (Last 14 days)

Incident Status

Partial Service Disruption


Components

Payment gateway


Locations

Sandbox




May 17, 2022 06:00 CEST
[Identified] On a sandbox environment, it is impossible to successfully complete a card payment to a PAID status. We are working on a fix.

May 18, 2022 16:05 CEST
[Resolved] The issue is resolved now.

Description

UniCredit Bank CZ online bank transfers (UniPlatba CZ) will not be available due to the bank's scheduled maintenance.


Components

Payment gateway


Locations

Live processing


Schedule

May 14, 2022 06:00 - May 15, 2022 17:00 CEST



May 14, 2022 06:00 CEST
[Update] UniCredit Bank CZ online bank transfers (UniPlatba CZ) is not available due to the bank's scheduled maintenance.

May 15, 2022 17:00 CEST
[Update] Scheduled maintenance is complete.

Description

mBank online transfers (mTransfer) will not be available due to the bank's scheduled maintenance.


Components

Payment gateway


Locations

Live processing


Schedule

May 15, 2022 02:00 - May 15, 2022 09:30 CEST



May 15, 2022 02:00 CEST
[Update] mBank online transfers (mTransfer) is not available due to the bank's scheduled maintenance.

May 15, 2022 09:30 CEST
[Update] Scheduled maintenance is complete.

Description

UniCredit Bank SK online bank transfers (UniPlatba SK) will not be available due to the bank's scheduled maintenance.


Components

Payment gateway


Locations

Live processing


Schedule

May 14, 2022 22:00 - May 15, 2022 06:30 CEST



May 14, 2022 22:00 CEST
[Update] UniCredit Bank SK online bank transfers (UniPlatba SK) is not available due to the bank's scheduled maintenance.

May 15, 2022 06:30 CEST
[Update] Scheduled maintenance is complete.

Description

The PSD2 payment method (Moneta bank) will not be available due to the scheduled maintenance.


Components

Payment gateway


Locations

Live processing


Schedule

May 14, 2022 20:00 - May 15, 2022 03:00 CEST



May 14, 2022 20:00 CEST
[Update] The PSD2 payment method (Moneta bank) is not available due to the scheduled maintenance.

May 15, 2022 03:00 CEST
[Update] Scheduled maintenance is complete.

Description

The sandbox environment will not be available due to maintenance.


Components

Payment gateway


Locations

Sandbox


Schedule

May 14, 2022 00:00 - May 14, 2022 15:40 CEST



May 14, 2022 00:00 CEST
[Update] The sandbox environment is not available due to maintenance.

May 14, 2022 15:40 CEST
[Update] Scheduled maintenance is complete.

Incident Status

Service Disruption


Components

Payment gateway


Locations

Sandbox




May 14, 2022 12:03 CEST
[Identified] Service is temporarily unavailable

May 14, 2022 13:03 CEST
[Resolved] Service is fully operational

Incident Status

Service Disruption


Components

Payment gateway


Locations

Sandbox




May 14, 2022 08:44 CEST
[Identified] Service is temporarily unavailable

May 14, 2022 09:42 CEST
[Resolved] Service is fully operational

Incident Status

Service Disruption


Components

Payment gateway


Locations

Sandbox




May 14, 2022 08:02 CEST
[Identified] Service is temporarily unavailable

May 14, 2022 08:23 CEST
[Resolved] Service is fully operational

Incident Status

Service Disruption


Components

Payment gateway


Locations

Sandbox




May 14, 2022 07:00 CEST
[Identified] Service is temporarily unavailable

May 14, 2022 07:34 CEST
[Resolved] Service is fully operational

Incident Status

Service Disruption


Components

Websites


Locations

Gopay account




May 14, 2022 03:45 CEST
[Identified] Service is temporarily unavailable

May 14, 2022 03:50 CEST
[Resolved] Service is fully operational

Description

Slovenská Sporiteľňa online bank transfers will not be available due to the bank's scheduled maintenance.


Components

Payment gateway


Locations

Live processing


Schedule

May 14, 2022 00:00 - May 14, 2022 03:30 CEST



May 14, 2022 00:00 CEST
[Update] Slovenská Sporiteľňa online bank transfers is not available due to the bank's scheduled maintenance.

May 14, 2022 03:30 CEST
[Update] Scheduled maintenance is complete.

Description

The PSD2 payment method (Air Bank) will not be available due to the scheduled maintenance.


Components

Payment gateway


Locations

Live processing


Schedule

May 12, 2022 23:00 - May 13, 2022 04:00 CEST



May 12, 2022 23:00 CEST
[Update] The PSD2 payment method (Air Bank) is not available due to the scheduled maintenance.

May 13, 2022 04:00 CEST
[Update] Scheduled maintenance is complete.

Incident Status

Partial Service Disruption


Components

Payment gateway


Locations

Live processing




May 9, 2022 00:00 CEST
[Identified] The processing of some payouts in CZK may be delayed due to technical issues on the Komerční banka side. We are still checking the situation with our partner.

May 11, 2022 12:00 CEST
[Resolved] The issue is resolved now.

Description

The PSD2 payment method (ČSOB + Poštovní spořitelna) will not be available due to the scheduled maintenance.


Components

Payment gateway


Locations

Live processing


Schedule

May 8, 2022 04:30 - May 8, 2022 13:00 CEST



May 8, 2022 04:30 CEST
[Update] The PSD2 payment method (ČSOB + Poštovní spořitelna) is not available due to the scheduled maintenance.

May 8, 2022 13:00 CEST
[Update] Scheduled maintenance is complete.

Description

ČSOB + Poštovní spořitelna online bank transfers will not be available due to the bank's scheduled maintenance


Components

Payment gateway


Locations

Live processing


Schedule

May 8, 2022 00:15 - May 8, 2022 13:00 CEST



May 8, 2022 00:15 CEST
[Update] ČSOB + Poštovní spořitelna online bank transfers is not available due to the bank's scheduled maintenance

May 8, 2022 13:00 CEST
[Update] Scheduled maintenance is complete.

Description

The PSD2 payment method (Moneta bank) will not be available due to the scheduled maintenance.


Components

Payment gateway


Locations

Live processing


Schedule

May 8, 2022 00:00 - May 8, 2022 03:30 CEST



May 8, 2022 00:00 CEST
[Update] The PSD2 payment method (Moneta bank) is not available due to the scheduled maintenance.

May 8, 2022 03:30 CEST
[Update] Scheduled maintenance is complete.

Description

Raiffeisenbank online bank transfers will not be available due to the bank's scheduled maintenance.


Components

Payment gateway


Locations

Live processing


Schedule

May 6, 2022 22:00 - May 7, 2022 12:00 CEST



May 6, 2022 22:00 CEST
[Update] Raiffeisenbank online bank transfers is not available due to the bank's scheduled maintenance.

May 7, 2022 12:00 CEST
[Update] Scheduled maintenance is complete.

Description

ČSOB + Poštovní spořitelna online bank transfers will not be available due to the bank's scheduled maintenance


Components

Payment gateway


Locations

Live processing


Schedule

May 6, 2022 22:00 - May 7, 2022 06:00 CEST



May 6, 2022 22:00 CEST
[Update] ČSOB + Poštovní spořitelna online bank transfers is not available due to the bank's scheduled maintenance

May 7, 2022 06:00 CEST
[Update] Scheduled maintenance is complete.

Description

The PSD2 payment method (ČSOB + Poštovní spořitelna) will not be available due to the scheduled maintenance.


Components

Payment gateway


Locations

Live processing


Schedule

May 6, 2022 22:00 - May 7, 2022 06:00 CEST



May 6, 2022 22:00 CEST
[Update] The PSD2 payment method (ČSOB + Poštovní spořitelna) is not available due to the scheduled maintenance.

May 7, 2022 06:00 CEST
[Update] Scheduled maintenance is complete.

Description

UniCredit Bank SK online bank transfers (UniPlatba SK) will not be available due to the bank's scheduled maintenance.


Components

Payment gateway


Locations

Live processing


Schedule

May 6, 2022 22:00 - May 6, 2022 23:15 CEST



May 6, 2022 22:00 CEST
[Update] UniCredit Bank SK online bank transfers (UniPlatba SK) is not available due to the bank's scheduled maintenance.

May 6, 2022 23:15 CEST
[Update] Scheduled maintenance is complete.

Description

UniCredit Bank CZ online bank transfers (UniPlatba CZ) will not be available due to the bank's scheduled maintenance.


Components

Payment gateway


Locations

Live processing


Schedule

May 6, 2022 22:00 - May 6, 2022 23:15 CEST



May 6, 2022 22:00 CEST
[Update] UniCredit Bank CZ online bank transfers (UniPlatba CZ) is not available due to the bank's scheduled maintenance.

May 6, 2022 23:15 CEST
[Update] Scheduled maintenance is complete.

Description

The payment card method may experience a short outage within the timeframe 03:00 - 07:00 due to scheduled maintenance.


Components

Payment gateway


Locations

Live processing


Schedule

May 5, 2022 03:00 - May 5, 2022 07:00 CEST



May 5, 2022 03:00 CEST
[Update] The payment card method may experience a short outage within the timeframe 03:00 - 07:00 due to scheduled maintenance.

May 5, 2022 07:00 CEST
[Update] Scheduled maintenance is complete.