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Active Incident

Updated a few seconds ago

Incident Status

Service Disruption

Components

Payment gateway

Locations

Sandbox



September 9, 2021 16:14 CEST
[Investigating] GoPay wallet payment method is not available due to technical issues on the Sandbox environment.

1

Active Incidents

0

Active Maintenances

1

Upcoming Maintenances

Payment gateway

Live processing

Operational

Sandbox

Operational

Websites

GoPay.com

Operational

Knowledge base

Operational

Gopay account

Operational

Customer support

Sales support

Operational

Technical support

Operational

Customer support

Operational

Payment Gateway Uptime

100.00%




Live Processing Response Time

78.00ms




Sandbox Response Time

74.00ms




Payment Gateway Uptime

100.00%




Live Processing Response Time

81.00ms




Sandbox Response Time

84.00ms




Payment Gateway Uptime

99.41%




Live Processing Response Time

83.00ms




Sandbox Response Time

90.00ms




Scheduled Maintenance

Schedule

October 31, 2021 02:00 - 08:30 CET

Components

Payment gateway

Locations

Live processing

Description

mBank online transfers (mTransfer) will not be available due to the bank's scheduled maintenance.

History (Last 14 days)

Description

UniCredit Bank SK online bank transfers (UniPlatba SK) will not be available due to the bank's scheduled maintenance.


Components

Payment gateway


Locations

Live processing


Schedule

October 26, 2021 23:00 - October 27, 2021 06:30 CEST



October 26, 2021 23:00 CEST
[Update] UniCredit Bank SK online bank transfers (UniPlatba SK) is not available due to the bank's scheduled maintenance.

October 27, 2021 06:30 CEST
[Update] The issue is resolved now.

Description

UniCredit Bank CZ online bank transfers (UniPlatba CZ) will not be available due to the bank's scheduled maintenance.


Components

Payment gateway


Locations

Live processing


Schedule

October 26, 2021 23:00 - October 27, 2021 06:30 CEST



October 26, 2021 23:00 CEST
[Update] UniCredit Bank CZ online bank transfers (UniPlatba CZ) is not available due to the bank's scheduled maintenance.

October 27, 2021 06:30 CEST
[Update] The issue is resolved now.
Unexpected shutdown of PSD2 (AirBank)Partial Service Disruption

Incident Status

Partial Service Disruption


Components

Payment gateway


Locations

Live processing




October 25, 2021 17:10 CEST
[Investigating] PSD2 (AirBank) payment method is not available due to technical issues.

October 26, 2021 13:55 CEST
[Identified] The PSD2 payment method (Moneta and Air Bank) is not available due to technical issues. Repairs are underway.

October 26, 2021 14:13 CEST
[Resolved] The issue is resolved now.

Incident Status

Service Disruption


Components

Payment gateway


Locations

Live processing




October 25, 2021 11:11 CEST
[Investigating] The PSD2 payment method is not available due to technical issues.

October 25, 2021 17:11 CEST
[Resolved] The issue is resolved now.

Description

The technical support team will not be available due to internal reasons.


Components

Customer support


Locations

Technical support


Schedule

October 25, 2021 14:30 - October 25, 2021 15:30 CEST



October 25, 2021 14:30 CEST
[Update] The technical support team is not available due to internal reasons.

October 25, 2021 15:30 CEST
[Update] Technical support is now available.

Description

The PSD2 payment method will not be available due to the scheduled maintenance.


Components

Payment gateway


Locations

Live processing


Schedule

October 23, 2021 22:00 - October 24, 2021 05:00 CEST



October 23, 2021 22:00 CEST
[Update] The PSD2 payment method is not available due to the scheduled maintenance.

October 24, 2021 05:00 CEST
[Update] The issue is resolved now.

Description

ČSOB + Poštovní spořitelna online bank transfers will not be available due to the bank's scheduled maintenance


Components

Payment gateway


Locations

Live processing


Schedule

October 23, 2021 00:00 - October 23, 2021 21:00 CEST



October 23, 2021 00:00 CEST
[Update] ČSOB + Poštovní spořitelna online bank transfers is not available due to the bank's scheduled maintenance

October 23, 2021 21:00 CEST
[Update] The issue is resolved now.

Description

Slovenská Sporiteľňa online bank transfers will not be available due to the bank's scheduled maintenance.


Components

Payment gateway


Locations

Live processing


Schedule

October 23, 2021 00:00 - October 23, 2021 03:00 CEST



October 23, 2021 00:00 CEST
[Update] Slovenská Sporiteľňa online bank transfers is not available due to the bank's scheduled maintenance.

October 23, 2021 03:00 CEST
[Update] The issue is resolved now.

Description

ČSOB + Poštovní spořitelna online bank transfers will not be available due to the bank's scheduled maintenance


Components

Payment gateway


Locations

Live processing


Schedule

October 21, 2021 18:00 - October 22, 2021 08:40 CEST



October 21, 2021 18:00 CEST
[Update] ČSOB + Poštovní spořitelna online bank transfers is not available due to the bank's scheduled maintenance

October 22, 2021 08:40 CEST
[Update] The issue is resolved now.

Description

UniCredit Bank SK online bank transfers (UniPlatba SK) will not be available due to the bank's scheduled maintenance.


Components

Payment gateway


Locations

Live processing


Schedule

October 21, 2021 22:00 - October 22, 2021 00:30 CEST



October 21, 2021 22:00 CEST
[Update] UniCredit Bank SK online bank transfers (UniPlatba SK) is not available due to the bank's scheduled maintenance.

October 22, 2021 00:30 CEST
[Update] The issue is resolved now.

Description

UniCredit Bank CZ online bank transfers (UniPlatba CZ) will not be available due to the bank's scheduled maintenance.


Components

Payment gateway


Locations

Live processing


Schedule

October 21, 2021 22:00 - October 22, 2021 00:30 CEST



October 21, 2021 22:00 CEST
[Update] UniCredit Bank CZ online bank transfers (UniPlatba CZ) is not available due to the bank's scheduled maintenance.

October 22, 2021 00:30 CEST
[Update] The issue is resolved now.

Description

The processing of some payments with bank transfer method may take longer time due to the scheduled maintenance.


Components

Payment gateway


Locations

Live processing


Schedule

October 21, 2021 14:00 - October 21, 2021 18:00 CEST



October 21, 2021 14:00 CEST
[Update] The processing of some payments with bank transfer method may take longer time due to the scheduled maintenance.

October 21, 2021 18:00 CEST
[Update] The issue is resolved now.

Description

The PSD2 payment method will not be available due to the scheduled maintenance.


Components

Payment gateway


Locations

Live processing


Schedule

October 21, 2021 00:00 - October 21, 2021 03:00 CEST



October 21, 2021 08:12 CEST
[Update] The PSD2 payment method is not available due to the scheduled maintenance.

October 21, 2021 08:12 CEST
[Update] The issue is resolved now.

Description

The technical support team will not be available due to internal reasons.


Components

Customer support


Locations

Technical support


Schedule

October 18, 2021 13:30 - October 18, 2021 14:30 CEST



October 18, 2021 13:30 CEST
[Update] The technical support team is not available due to internal reasons.

October 18, 2021 14:30 CEST
[Update] Technical support is now available.

Description

ČSOB + Poštovní spořitelna online bank transfers will not be available due to the bank's scheduled maintenance


Components

Payment gateway


Locations

Live processing


Schedule

October 17, 2021 00:00 - October 17, 2021 06:00 CEST



October 17, 2021 00:00 CEST
[Update] ČSOB + Poštovní spořitelna online bank transfers is not available due to the bank's scheduled maintenance

October 17, 2021 06:00 CEST
[Update] The issue is resolved now.

Description

Komerční Banka online bank transfers (MojePlatba) will not be available due to the bank's scheduled maintenance.


Components

Payment gateway


Locations

Live processing


Schedule

October 15, 2021 22:00 - October 16, 2021 16:00 CEST



October 15, 2021 22:00 CEST
[Update] Komerční Banka online bank transfers (MojePlatba) is not available due to the bank's scheduled maintenance.

October 16, 2021 16:00 CEST
[Update] The issue is resolved now.

Incident Status

Partial Service Disruption


Components

Payment gateway


Locations

Live processing




October 15, 2021 08:00 CEST
[Investigating] Some card payments of MasterCard may not be available due to technical issues.

October 15, 2021 10:30 CEST
[Resolved] The issue is resolved now.