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All components are operational

Updated a few seconds ago

0

Active Incidents

0

Active Maintenances

2

Upcoming Maintenances

Payment gateway

Live processing

Operational

Sandbox

Operational

Websites

GoPay.com

Operational

Knowledge base

Operational

Gopay account

Operational

Customer support

Sales support

Operational

Technical support

Operational

Customer support

Operational

Payment Gateway Uptime

100.00%




Live Processing Response Time

73.00ms




Sandbox Response Time

74.00ms




Payment Gateway Uptime

100.00%




Live Processing Response Time

73.00ms




Sandbox Response Time

84.00ms




Payment Gateway Uptime

100.00%




Live Processing Response Time

73.00ms




Sandbox Response Time

90.00ms




Scheduled Maintenance

Schedule

January 21, 2022 10:00 - 12:00 CET

Components

Customer support

Locations

Technical support, Customer support

Description

The Technical support and Customer support teams will not be available due to internal reasons.

Schedule

January 21, 2022 23:30 - January 22, 2022 05:00 CET

Components

Payment gateway

Locations

Live processing

Description

Slovenská Sporiteľňa online bank transfers will not be available due to the bank's scheduled maintenance.

History (Last 14 days)

Description

mBank online transfers (mTransfer) will not be available due to the bank's scheduled maintenance.


Components

Payment gateway


Locations

Live processing


Schedule

January 16, 2022 02:00 - January 16, 2022 10:00 CET



January 16, 2022 02:00 CET
[Update] mBank online transfers (mTransfer) i not available due to the bank's scheduled maintenance.

January 16, 2022 10:00 CET
[Update] mBank online transfers (mTransfer) method is available again.

Description

ČSOB + Poštovní spořitelna online bank transfers will not be available due to the bank's scheduled maintenance.


Components

Payment gateway


Locations

Live processing


Schedule

January 16, 2022 00:00 - January 16, 2022 07:00 CET



January 16, 2022 00:00 CET
[Update] ČSOB + Poštovní spořitelna online bank transfers is not available due to the bank's scheduled maintenance.

January 16, 2022 07:00 CET
[Update] Scheduled maintenance is complete.

Description

Komerční Banka online bank transfers (MojePlatba) will not be available due to the bank's scheduled maintenance.


Components

Payment gateway


Locations

Live processing


Schedule

January 14, 2022 22:00 - January 15, 2022 16:00 CET



January 14, 2022 22:00 CET
[Update] Komerční Banka online bank transfers (MojePlatba) is not available due to the bank's scheduled maintenance.

January 15, 2022 16:00 CET
[Update] The maintenance is completed now.

Description

The technical support team will not be available due to internal reasons.


Components

Customer support


Locations

Technical support


Schedule

January 13, 2022 14:30 - January 13, 2022 15:30 CET



January 13, 2022 14:30 CET
[Update] The technical support team is not available due to internal reasons.

January 13, 2022 15:30 CET
[Update] Technical support is now available.

Incident Status

Service Disruption


Components

Payment gateway


Locations

Sandbox




September 9, 2021 16:14 CEST
[Investigating] GoPay wallet payment method is not available due to technical issues on the Sandbox environment.

January 11, 2022 16:51 CET
[Resolved] GoPay wallet payment method is not available on the Sandbox environment. The Sandbox environment is limited.

Description

The payment gateway may not be available within a few minutes in the timeframe 00:00 - 06:00 due to GoPay's scheduled maintenance.


Components

Payment gateway, Websites


Locations

Live processing, GoPay.com, Knowledge base, Gopay account


Schedule

January 11, 2022 00:00 - January 11, 2022 06:00 CET



January 11, 2022 00:00 CET
[Update] The payment gateway may not be available within a few minutes in the timeframe 00:00 - 06:00 due to GoPay's scheduled maintenance.

January 11, 2022 06:00 CET
[Update] The maintenance is completed now.

Description

Komerční Banka online bank transfers (MojePlatba) will not be available due scheduled maintenance.


Components

Payment gateway


Locations

Live processing


Schedule

January 6, 2022 22:00 - January 7, 2022 06:00 CET



January 6, 2022 22:00 CET
[Update] Komerční Banka online bank transfers (MojePlatba) will not be available due scheduled maintenance.

January 6, 2022 22:45 CET
[Update] The maintenance is completed now.