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Active Incident

Updated 4 minutes ago

Unexpected shutdown of CSOB/ERA paymentsPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Payment Gateway

Locations

Live Processing


October 20, 2018 19:41 CEST
[Investigating] CSOB/ERA payment method is not available due to technical issues from 11 AM.

1

Active Incidents

0

Active Maintenances

0

Upcoming Maintenances

Payment Gateway

Live Processing

Partial Service Disruption

Sandbox

Operational

Websites

GoPay.com

Operational

Knowledge base

Operational

Gopay account

Operational

Customer support

Sales support

Operational

Technical support

Operational

Customer support

Operational

Metrics

Payment Gateway Uptime

100.00%




Live Processing Response Time

109.00ms




Sandbox Response Time

100.00ms




Payment Gateway Uptime

100.00%




Live Processing Response Time

108.00ms




Sandbox Response Time

106.00ms




Payment Gateway Uptime

99.99%




Live Processing Response Time

106.00ms




Sandbox Response Time

103.00ms




History (Last 14 days)

Service is temporarily unavailableService Disruption

Incident Status

Service Disruption


Components

Payment Gateway


Locations

Sandbox



October 15, 2018 22:43 CEST
[Identified] Service is temporarily unavailable

October 15, 2018 23:49 CEST
[Resolved] Service is fully operational
A scheduled temporary shutdown of ČSOB bankMaintenance

Description

ČSOB + ERA online bank payments will not be available due to technical issues caused by ČSOB bank.


Components

Payment Gateway


Locations

Live Processing


Schedule

October 14, 2018 00:00 - October 14, 2018 03:00 CEST


October 14, 2018 00:00 CEST
[Update] ČSOB + ERA online bank payments are not available.

October 14, 2018 03:00 CEST
[Update] The issue is resolved now.
Service is temporarily unavailableService Disruption

Incident Status

Service Disruption


Components

Payment Gateway


Locations

Sandbox



October 10, 2018 23:16 CEST
[Identified] Service is temporarily unavailable

October 10, 2018 23:17 CEST
[Resolved] Service is fully operational
Service is temporarily unavailableService Disruption

Incident Status

Service Disruption


Components

Payment Gateway


Locations

Live Processing



October 10, 2018 23:14 CEST
[Identified] Service is temporarily unavailable

October 10, 2018 23:17 CEST
[Resolved] Service is fully operational
Unexpected shutdown of OMNIPAY payment cardsPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Payment Gateway


Locations

Live Processing



October 10, 2018 02:30 CEST
[Investigating] Omnipay payment cards payment method is not available due to technical issues.

October 10, 2018 03:15 CEST
[Resolved] The issue is resolved now.