Active Incident

Updated a few seconds ago

[MINOR|P3] - Paysafecard - OutageService Disruption

Incident Status

Service Disruption

Components

Payment gateway

Locations

Other payment methods


May 14, 2025 13:50 CEST
[Investigating] We're aware of a temporary issue affecting Paysafecard payments. Their team is working on a fix and we'll update you with more details as we have them.

1

Active Incidents

0

Active Maintenances

9

Upcoming Maintenances

Payment gateway

Maintenance - external

Operational

Maintenance - internal

Operational

GoPay

Operational

Payment cards

Operational

Bank transfers

Operational

PSD2

Operational

Other payment methods

Service Disruption

Sandbox

Operational

Websites

GoPay.com

Operational

Knowledge base

Operational

Gopay account

Operational

Customer support

Sales support

Operational

Customer support

Operational

Technical support

Operational

Metrics

Payment Gateway Uptime

100.00%




Live Processing Response Time

78.00ms




Payment Gateway Uptime

100.00%




Live Processing Response Time

79.00ms




Payment Gateway Uptime

99.47%




Live Processing Response Time

75.00ms




Scheduled Maintenance

Raiffeisenbank - Scheduled MaintenanceMaintenance

Schedule

May 16, 2025 22:00 - May 17, 2025 09:00 CEST

Components

Payment gateway

Locations

Maintenance - external

Description

We’d like to inform you of a temporary service outage affecting Raiffeisenbank payments, scheduled for system maintenance and improvements.
KB PSD2 - Scheduled MaintenanceMaintenance

Schedule

May 16, 2025 22:00 - May 17, 2025 06:00 CEST

Components

Payment gateway

Locations

Maintenance - external, PSD2

Description

We’d like to inform you of a temporary service outage affecting KB PSD2 payments, scheduled for system maintenance and improvements.
KB - MojePlatba: Scheduled MaintenanceMaintenance

Schedule

May 16, 2025 22:00 - May 17, 2025 06:00 CEST

Components

Payment gateway

Locations

Maintenance - external

Description

We’d like to inform you of a temporary service outage affecting KB - MojePlatba payments, scheduled for system maintenance and improvements.
ČSOB SK PSD2 - Scheduled MaintenanceMaintenance

Schedule

May 17, 2025 00:01 - May 18, 2025 07:00 CEST

Components

Payment gateway

Locations

Maintenance - external

Description

We’d like to inform you of a temporary service outage affecting ČSOB SK PSD2 payments, scheduled for system maintenance and improvements.
ČSOB CZ - Scheduled MaintenanceMaintenance

Schedule

May 18, 2025 00:00 - 06:30 CEST

Components

Payment gateway

Locations

Maintenance - external

Description

We’d like to inform you of a temporary service outage affecting ČSOB CZ payments, scheduled for system maintenance and improvements.
GoPay Gateway - Scheduled MaintenanceMaintenance

Schedule

May 20, 2025 00:30 - 06:00 CEST

Components

Payment gateway, Websites

Locations

Maintenance - internal, GoPay, GoPay.com, Knowledge base, Gopay account

Description

We’d like to inform you of a temporary service outage affecting GoPay Gateway, scheduled for system maintenance and improvements, during which a few short outages might occur.
Scheduled Maintenance for Some Card PaymentsMaintenance

Schedule

May 20, 2025 04:00 - 07:00 CEST

Components

Payment gateway

Locations

Maintenance - external

Description

We’d like to inform you of a temporary service outage affecting some card payments, scheduled for system maintenance and improvements.
ČSAS Platba 24 - Scheduled MaintenanceMaintenance

Schedule

May 20, 2025 23:00 - May 21, 2025 01:00 CEST

Components

Payment gateway

Locations

Maintenance - external

Description

We’d like to inform you of a temporary service outage affecting ČSAS Platba 24 payments, scheduled for system maintenance and improvements.
ČSAS PSD2 - Scheduled MaintenanceMaintenance

Schedule

May 20, 2025 23:00 - May 21, 2025 01:00 CEST

Components

Payment gateway

Locations

Maintenance - external

Description

We’d like to inform you of a temporary service outage affecting *DOPLNIT BANKU* PSD2 payments, scheduled for system maintenance and improvements.

History (Last 14 days)

[MINOR|P4] - Air bank - OutageService Disruption

Incident Status

Service Disruption


Components

Payment gateway


Locations

PSD2



May 15, 2025 23:26 CEST
[Investigating] We're aware of a temporary issue affecting Air bank payments. Their team is working on a fix and we'll update you with more details as we have them.

May 16, 2025 00:07 CEST
[Resolved] The Air bank PSD2 payments issue has been resolved. You can now use Air bank PSD2 payments for all your transactions. We apologize for the inconvenience.
[MINOR|P4] - ČSAS PSD2 - OutageService Disruption

Incident Status

Service Disruption


Components

Payment gateway


Locations

PSD2



May 15, 2025 20:30 CEST
[Investigating] We're aware of a temporary issue affecting ČSAS PSD2 payments. This issue is actively being worked on and we'll update you with more details as we have them.

May 15, 2025 21:27 CEST
[Resolved] The ČSAS PSD2 payments issue has been resolved. You can now use PSD2 payments for all your transactions. We apologize for the inconvenience.
ČSAS Platba 24 - Scheduled MaintenanceMaintenance

Description

We’d like to inform you of a temporary service outage affecting ČSAS Platba 24 payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - internal


Schedule

May 15, 2025 13:11 - May 15, 2025 13:30 CEST


May 15, 2025 13:18 CEST
[Update] The scheduled maintenance for ČSAS Platba 24 payments has now begun. You may experience some temporary interruptions.

May 15, 2025 13:30 CEST
[Update] The scheduled maintenance for ČSAS Platba 24 payments has been completed. Thank you for your patience.
ČSAS Platba 24 - Scheduled MaintenanceMaintenance

Description

We’d like to inform you of a temporary service outage affecting ČSAS Platba 24 payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external


Schedule

May 15, 2025 00:00 - May 15, 2025 01:00 CEST


May 15, 2025 00:00 CEST
[Update] The scheduled maintenance for ČSAS Platba 24 payments has now begun. You may experience some temporary interruptions.

May 15, 2025 01:00 CEST
[Update] The scheduled maintenance for ČSAS Platba 24 payments has been completed. Thank you for your patience.
ČSAS PSD2 - Scheduled MaintenanceMaintenance

Description

We’d like to inform you of a temporary service outage affecting ČSAS PSD2 payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external


Schedule

May 15, 2025 00:00 - May 15, 2025 01:00 CEST


May 15, 2025 00:00 CEST
[Update] The scheduled maintenance for ČSAS PSD2 payments has now begun. You may experience some temporary interruptions.

May 15, 2025 01:00 CEST
[Update] The scheduled maintenance for ČSAS PSD2 payments has been completed. Thank you for your patience.
Technical Support - Scheduled UnavailabilityMaintenance

Description

We want to inform you of a temporary unavailability of our Technical Support.


Components

Customer support


Locations

Technical support


Schedule

May 14, 2025 14:30 - May 14, 2025 15:15 CEST


May 14, 2025 14:30 CEST
[Update] We want to inform you that the scheduled unavailability of our Technical Support has now begun. During this period, you will not be able to connect with the Technical Support team.

May 14, 2025 15:15 CEST
[Update] We are pleased to inform you that the scheduled unavailability of our Technical Support has been completed. The team will be fully available and you can contact them with your questions.
[MAJOR|P3] - Card Payments - Partial OutageOperational

Incident Status

Operational


Components

Payment gateway


Locations

Payment cards



May 14, 2025 13:55 CEST
[Resolved] We’d like to inform you of a resolved incident, where some payment cards may not have been going through, that occurred during 14.05.2025 13:05-13:49.
[MINOR|P4] - KB MojePlatba - OutageService Disruption

Incident Status

Service Disruption


Components

Payment gateway


Locations

Bank transfers



May 14, 2025 05:00 CEST
[Investigating] We're aware of a temporary issue affecting KB MojePlatba payments. Their team is working on a fix and we'll update you with more details as we have them.

May 14, 2025 10:07 CEST
[Resolved] The KB MojePlatba payments issue has been resolved. You can now use KB MojePlatba payments for all your transactions. We apologize for the inconvenience.
KB - MojePlatba: Scheduled MaintenanceMaintenance

Description

We’d like to inform you of a temporary service outage affecting KB - MojePlatba payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external


Schedule

May 14, 2025 06:00 - May 14, 2025 08:00 CEST


May 14, 2025 06:00 CEST
[Update] The scheduled maintenance for KB - MojePlatba payments has now begun. You may experience some temporary interruptions.

May 14, 2025 08:00 CEST
[Update] The scheduled maintenance for KB - MojePlatba payments has been completed. Thank you for your patience.
[MAJOR|P3] - QR payments - OutageService Disruption

Incident Status

Service Disruption


Components

Payment gateway


Locations

Maintenance - external, Bank transfers, Other payment methods



May 14, 2025 07:32 CEST
[Investigating] We're aware of a temporary issue affecting QR payments. This issue is actively being worked on and we'll update you with more details as we have them.

May 14, 2025 07:50 CEST
[Resolved] The QR payments issue has been resolved. You can now use QR payments for all your transactions. We apologize for the inconvenience.
Air Bank PSD2 - Scheduled MaintenanceMaintenance

Description

We’d like to inform you of a temporary service outage affecting Air Bank PSD2 payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external


Schedule

May 13, 2025 23:30 - May 14, 2025 03:00 CEST


May 13, 2025 23:30 CEST
[Update] The scheduled maintenance for Air Bank PSD2 payments has now begun. You may experience some temporary interruptions.

May 14, 2025 03:00 CEST
[Update] The scheduled maintenance for Air Bank PSD2 payments has been completed. Thank you for your patience.
Scheduled Maintenance for Some Card PaymentsMaintenance

Description

We’d like to inform you of a temporary service outage affecting some card payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external


Schedule

May 13, 2025 04:00 - May 13, 2025 07:00 CEST


May 13, 2025 04:00 CEST
[Update] The scheduled maintenance for some card payments has now begun. You may experience some temporary interruptions.

May 13, 2025 07:00 CEST
[Update] The scheduled maintenance for some card payments has been completed. Thank you for your patience.
[MINOR|P4] - Raiffeisenbank - OutageService Disruption

Incident Status

Service Disruption


Components

Payment gateway


Locations

Bank transfers



May 12, 2025 12:35 CEST
[Investigating] We're aware of a temporary issue affecting Raiffeisenbank payments. Their team is working on a fix and we'll update you with more details as we have them.

May 12, 2025 15:05 CEST
[Resolved] The Raiffeisenbank payments issue has been resolved. You can now use Raiffeisenbank payments for all your transactions. We apologize for the inconvenience.
ČSOB CZ - Scheduled MaintenanceMaintenance

Description

We’d like to inform you of a temporary service outage affecting ČSOB CZ payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external


Schedule

May 11, 2025 00:30 - May 11, 2025 12:20 CEST


May 11, 2025 00:30 CEST
[Update] The scheduled maintenance for ČSOB CZ payments has now begun. You may experience some temporary interruptions.

May 11, 2025 12:20 CEST
[Update] The scheduled maintenance for ČSOB CZ payments has been completed. Thank you for your patience.
CSOB PSD2 - Scheduled MaintenanceMaintenance

Description

We’d like to inform you of a temporary service outage affecting CSOB PSD2 payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external


Schedule

May 11, 2025 00:30 - May 11, 2025 12:20 CEST


May 11, 2025 00:30 CEST
[Update] The scheduled maintenance for CSOB PSD2 payments has now begun. You may experience some temporary interruptions.

May 11, 2025 12:20 CEST
[Update] The scheduled maintenance for CSOB PSD2 payments has been completed. Thank you for your patience.
ČSOB CZ - Scheduled MaintenanceMaintenance

Description

We’d like to inform you of a temporary service outage affecting ČSOB CZ payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external


Schedule

May 9, 2025 22:00 - May 10, 2025 06:15 CEST


May 9, 2025 22:00 CEST
[Update] The scheduled maintenance for ČSOB CZ payments has now begun. You may experience some temporary interruptions.

May 10, 2025 06:15 CEST
[Update] The scheduled maintenance for ČSOB CZ payments has been completed. Thank you for your patience.
CSOB PSD2 - Scheduled MaintenanceMaintenance

Description

We’d like to inform you of a temporary service outage affecting CSOB PSD2 payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external


Schedule

May 9, 2025 22:00 - May 10, 2025 06:15 CEST


May 9, 2025 22:00 CEST
[Update] The scheduled maintenance for CSOB PSD2 payments has now begun. You may experience some temporary interruptions.

May 10, 2025 06:15 CEST
[Update] The scheduled maintenance for CSOB PSD2 payments has been completed. Thank you for your patience.
[MINOR|P4] - ČSAS PSD2 - OutagePartial Service Disruption

Incident Status

Partial Service Disruption


Components

Payment gateway


Locations

PSD2



May 9, 2025 14:38 CEST
[Investigating] We're aware of a temporary issue affecting ČSAS PSD2 payments. This issue is actively being worked on and we'll update you with more details as we have them.

May 9, 2025 17:05 CEST
[Resolved] this issue is now resolved.
[MINOR|P4] - Komerční banka PSD2 - OutageDegraded Performance

Incident Status

Degraded Performance


Components

Payment gateway


Locations

PSD2



May 9, 2025 14:38 CEST
[Investigating] We're aware of a temporary issue affecting Komerční banka PSD2 payments. This issue is actively being worked on and we'll update you with more details as we have them.

May 9, 2025 17:05 CEST
[Resolved] This issue is now resolved.
SANDBOX - Mastercard - Partial OutageDegraded Performance

Incident Status

Degraded Performance


Components

Payment gateway


Locations

Sandbox



May 7, 2025 09:41 CEST
[Investigating] We're aware of a temporary issue affecting the MC testing card "5447380000000006" on the sandbox (testing) environment. Please use testing card "5355604124544023" for performing testing payments via MC. Our team is working on a fix and we'll update you with more details as we have them.

May 7, 2025 11:46 CEST
[Resolved] Issue affecting the MC testing card "5447380000000006" on the sandbox (testing) environment been resolved. You can now use the testing card for testing purposes. We apologize for the inconvenience.
[MINOR|P4] - ČSOB PSD2 - OutageOperational

Incident Status

Operational


Components

Payment gateway


Locations

PSD2



May 6, 2025 22:18 CEST
[Investigating] We're aware of a temporary issue affecting ČSOB PSD2 payments. This issue is actively being worked on and we'll update you with more details as we have them.

May 6, 2025 22:33 CEST
[Resolved] The ČSOB PSD2 payments issue has been resolved. You can now use PSD2 payments for all your transactions. We apologize for the inconvenience.
[MINOR|P4] - ČSAS PSD2 - OutageOperational

Incident Status

Operational


Components

Payment gateway


Locations

PSD2



May 6, 2025 17:00 CEST
[Investigating] We're aware of a temporary issue affecting ČSAS PSD2 payments. This issue is actively being worked on and we'll update you with more details as we have them.

May 6, 2025 17:17 CEST
[Resolved] The ČSAS PSD2 payments issue has been resolved. You can now use PSD2 payments for all your transactions. We apologize for the inconvenience.
[MINOR|P4] - KB MojePlatba - OutageService Disruption

Incident Status

Service Disruption


Components

Payment gateway


Locations

Bank transfers



May 6, 2025 11:05 CEST
[Investigating] We're aware of a temporary issue affecting KB MojePlatba payments. Their team is working on a fix and we'll update you with more details as we have them.

May 6, 2025 12:15 CEST
[Resolved] The KB MojePlatba payments issue has been resolved. You can now use KB MojePlatba payments for all your transactions. We apologize for the inconvenience.
[MINOR|P4] - KB PSD2 - OutageService Disruption

Incident Status

Service Disruption


Components

Payment gateway


Locations

PSD2



May 6, 2025 11:05 CEST
[Investigating] We're aware of a temporary issue affecting KBPSD2 payments. This issue is actively being worked on and we'll update you with more details as we have them.

May 6, 2025 12:15 CEST
[Resolved] The KB PSD2 payments issue has been resolved. You can now use PSD2 payments for all your transactions. We apologize for the inconvenience.
[MINOR|P4] - VÚB PSD2 - OutageService Disruption

Incident Status

Service Disruption


Components

Payment gateway


Locations

PSD2



April 20, 2025 16:32 CEST
[Investigating] We're aware of a temporary issue affecting VÚBPSD2 payments. This issue is actively being worked on and we'll update you with more details as we have them.

May 5, 2025 10:43 CEST
[Resolved] The VUB SK PSD2 payments issue has been resolved. You can now use PSD2 payments for all your transactions. We apologize for the inconvenience.
MONETA PSD2 - Scheduled MaintenanceMaintenance

Description

We’d like to inform you of a temporary service outage affecting MONETA PSD2 payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external


Schedule

May 3, 2025 23:55 - May 4, 2025 03:30 CEST


May 3, 2025 23:55 CEST
[Update] The scheduled maintenance for MONETA PSD2 payments has now begun. You may experience some temporary interruptions.

May 4, 2025 03:30 CEST
[Update] The scheduled maintenance for MONETA PSD2 payments has been completed. Thank you for your patience.
[MINOR|P4] - ČSOB PSD2 - OutageService Disruption

Incident Status

Service Disruption


Components

Payment gateway


Locations

PSD2



May 3, 2025 08:29 CEST
[Investigating] We're aware of a temporary issue affecting ČSOB PSD2 payments. This issue is actively being worked on and we'll update you with more details as we have them.

May 3, 2025 09:18 CEST
[Resolved] The ČSOB PSD2 payments issue has been resolved. You can now use PSD2 payments for all your transactions. We apologize for the inconvenience.
KB - MojePlatba: Scheduled MaintenanceMaintenance

Description

We’d like to inform you of a temporary service outage affecting KB - MojePlatba payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external


Schedule

May 2, 2025 23:20 - May 3, 2025 00:10 CEST


May 2, 2025 23:20 CEST
[Update] The scheduled maintenance for KB - MojePlatba payments has now begun. You may experience some temporary interruptions.

May 3, 2025 00:10 CEST
[Update] The scheduled maintenance for KB - MojePlatba payments has been completed. Thank you for your patience.
KB PSD2 - Scheduled MaintenanceMaintenance

Description

We’d like to inform you of a temporary service outage affecting KB PSD2 payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external


Schedule

May 2, 2025 23:20 - May 3, 2025 00:10 CEST


May 2, 2025 23:20 CEST
[Update] The scheduled maintenance for KBPSD2 payments has now begun. You may experience some temporary interruptions.

May 3, 2025 00:10 CEST
[Update] The scheduled maintenance for KB PSD2 payments has been completed. Thank you for your patience.