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Active Incident

Updated a few seconds ago

SANDBOX - unexpected shutdown of GoPay wallet payment methodService Disruption

Incident Status

Service Disruption

Components

Payment gateway

Locations

Sandbox


September 9, 2021 16:14 CEST
[Investigating] GoPay wallet payment method is not available due to technical issues on the Sandbox environment.

1

Active Incidents

0

Active Maintenances

0

Upcoming Maintenances

Payment gateway

Live processing

Operational

Sandbox

Operational

Websites

GoPay.com

Operational

Knowledge base

Operational

Gopay account

Operational

Customer support

Sales support

Operational

Technical support

Operational

Customer support

Operational

Metrics

Payment Gateway Uptime

100.00%




Live Processing Response Time

71.00ms




Sandbox Response Time

74.00ms




Payment Gateway Uptime

100.00%




Live Processing Response Time

72.00ms




Sandbox Response Time

84.00ms




Payment Gateway Uptime

99.98%




Live Processing Response Time

77.00ms




Sandbox Response Time

90.00ms




History (Last 14 days)

Scheduled maintenance of PSD2 (Moneta bank)Maintenance

Description

The PSD2 payment method (Moneta bank) will not be available due to the scheduled maintenance.


Components

Payment gateway


Locations

Live processing


Schedule

December 5, 2021 00:00 - December 5, 2021 03:00 CET


December 5, 2021 00:00 CET
[Update] The PSD2 payment method (Moneta bank) is not available due to the scheduled maintenance.

December 5, 2021 03:00 CET
[Update] The issue is resolved now.
Scheduled maintenance of Slovenská SporiteľňaMaintenance

Description

Slovenská Sporiteľňa online bank transfers will not be available due to the bank's scheduled maintenance.


Components

Payment gateway


Locations

Live processing


Schedule

December 4, 2021 00:00 - December 4, 2021 03:00 CET


December 4, 2021 00:00 CET
[Update] Slovenská Sporiteľňa online bank transfers is not available due to the bank's scheduled maintenance.

December 4, 2021 03:00 CET
[Update] The issue is resolved now.
GoPay SMS delivered with a delayPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Payment gateway


Locations

Live processing



November 30, 2021 11:31 CET
[Investigating] GoPay SMS may be delivered with a delay due to technical issues.

December 1, 2021 08:56 CET
[Resolved] Service is fully operational.
Scheduled unavailability of Technical SupportMaintenance

Description

The technical support team will not be available due to internal reasons.


Components

Customer support


Locations

Technical support


Schedule

November 29, 2021 13:30 - November 29, 2021 14:00 CET


November 29, 2021 13:30 CET
[Update] The technical support team is not available due to internal reasons.

November 29, 2021 14:00 CET
[Update] Technical support is now available.
Scheduled maintenance of PSD2 (Moneta bank)Maintenance

Description

The PSD2 payment method (Moneta bank) will not be available due to the scheduled maintenance.


Components

Payment gateway


Locations

Live processing


Schedule

November 27, 2021 22:00 - November 28, 2021 04:00 CET


November 27, 2021 22:00 CET
[Update] The PSD2 payment method (Moneta bank) is not available due to the scheduled maintenance.

November 28, 2021 04:00 CET
[Update] The issue is resolved now.
Scheduled maintenance of PSD2 (Moneta bank)Maintenance

Description

The PSD2 payment method (Moneta bank) will not be available due to the scheduled maintenance.


Components

Payment gateway


Locations

Live processing


Schedule

November 26, 2021 22:00 - November 27, 2021 04:00 CET


November 26, 2021 22:00 CET
[Update] The PSD2 payment method (Moneta bank) is not available due to the scheduled maintenance.

November 27, 2021 04:00 CET
[Update] The issue is resolved now.
Scheduled maintenance of Česká SpořitelnaMaintenance

Description

Česká Spořitelna online bank transfers (Platba24) will not be available due to the bank's scheduled maintenance.


Components

Payment gateway


Locations

Live processing


Schedule

November 26, 2021 00:00 - November 26, 2021 01:30 CET


November 26, 2021 00:00 CET
[Update] Česká Spořitelna online bank transfers (Platba24) is not available due to the bank's scheduled maintenance.

November 26, 2021 01:30 CET
[Update] The issue is resolved now.
Scheduled maintenance of UniCredit Bank CZMaintenance

Description

UniCredit Bank CZ online bank transfers (UniPlatba CZ) will not be available due to the bank's scheduled maintenance.


Components

Payment gateway


Locations

Live processing


Schedule

November 23, 2021 22:00 - November 24, 2021 00:00 CET


November 23, 2021 22:00 CET
[Update] UniCredit Bank CZ online bank transfers (UniPlatba CZ) is not available due to the bank's scheduled maintenance.

November 24, 2021 00:00 CET
[Update] The issue is resolved now.
Scheduled maintenance of UniCredit Bank SKMaintenance

Description

UniCredit Bank SK online bank transfers (UniPlatba SK) will not be available due to the bank's scheduled maintenance.


Components

Payment gateway


Locations

Live processing


Schedule

November 23, 2021 22:00 - November 24, 2021 00:00 CET


November 23, 2021 22:00 CET
[Update] UniCredit Bank SK online bank transfers (UniPlatba SK) is not available due to the bank's scheduled maintenance.

November 24, 2021 00:00 CET
[Update] The issue is resolved now.
Unexpected shutdown of BitCoinService Disruption

Incident Status

Service Disruption


Components

Payment gateway


Locations

Live processing



November 19, 2021 21:10 CET
[Investigating] BitCoin payment method is not available due to technical issues.

November 22, 2021 10:00 CET
[Resolved] The issue is resolved now.