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Active Incident

Updated 27 minutes ago

Unexpected shutdown of SuperCASHPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Payment Gateway

Locations

Live Processing



March 5, 2019 07:59 CET
[Investigating] SuperCASH payment method is not available due to technical issues.

1

Active Incidents

0

Active Maintenances

3

Upcoming Maintenances

Payment Gateway

Live Processing

Operational

Sandbox

Operational

Websites

GoPay.com

Operational

Knowledge base

Operational

Gopay account

Operational

Customer support

Sales support

Operational

Technical support

Operational

Customer support

Operational

Payment Gateway Uptime

100.00%




Live Processing Response Time

90.00ms




Sandbox Response Time

84.00ms




Payment Gateway Uptime

99.83%




Live Processing Response Time

93.00ms




Sandbox Response Time

89.00ms




Payment Gateway Uptime

99.96%




Live Processing Response Time

92.00ms




Sandbox Response Time

91.00ms




Scheduled Maintenance

Schedule

March 21, 2019 00:00 - 00:30 CET

Components

Payment Gateway

Locations

Live Processing

Description

GoPay will not be available from 0:00 - 00:30 due to technical issues.

Schedule

March 22, 2019 00:00 - 00:30 CET

Components

Payment Gateway

Locations

Live Processing

Description

GoPay will not be available from 0:00 - 00:30 due to technical issues.

Schedule

March 31, 2019 01:00 - 06:00 CEST

Components

Payment Gateway

Locations

Live Processing

Description

PLN bank payments may not be available due to technical issues. PLN bank payments will not be fully unavailable from 1:30 AM to 2:00 AM.

History (Last 14 days)

Incident Status

Operational


Components

Payment Gateway


Locations

Live Processing




March 23, 2019 02:08 CET
[Investigating] We are currently experiencing an unexpected shutdown of the GoPay payment gateway.

March 23, 2019 02:18 CET
[Resolved] The issue is resolved now.

Incident Status

Partial Service Disruption


Components

Payment Gateway


Locations

Live Processing




March 19, 2019 07:43 CET
[Investigating] ČSOB + ERA online bank payments are not available.

March 21, 2019 09:45 CET
[Resolved] The issue is resolved now.

Incident Status

Service Disruption


Components

Websites


Locations

Gopay account




March 19, 2019 23:40 CET
[Identified] Service is temporarily unavailable

March 19, 2019 23:45 CET
[Resolved] Service is fully operational

Incident Status

Service Disruption


Components

Payment Gateway


Locations

Live Processing




March 19, 2019 23:40 CET
[Investigating] We are currently experiencing an unexpected shutdown of the GoPay payment gateway.

March 19, 2019 23:45 CET
[Resolved] The issue is resolved now.

Incident Status

Service Disruption


Components

Payment Gateway


Locations

Sandbox




March 19, 2019 20:36 CET
[Identified] Service is temporarily unavailable

March 19, 2019 22:45 CET
[Resolved] Service is fully operational

Incident Status

Service Disruption


Components

Payment Gateway


Locations

Sandbox




March 19, 2019 16:51 CET
[Identified] Service is temporarily unavailable

March 19, 2019 17:06 CET
[Resolved] Service is fully operational

Incident Status

Service Disruption


Components

Payment Gateway


Locations

Live Processing




March 19, 2019 05:24 CET
[Identified] Service is temporarily unavailable

March 19, 2019 05:40 CET
[Resolved] Service is fully operational

Incident Status

Service Disruption


Components

Payment Gateway


Locations

Sandbox




March 18, 2019 01:14 CET
[Identified] Service is temporarily unavailable

March 18, 2019 08:30 CET
[Resolved] Service is fully operational

Description

ČSOB + ERA online bank payments will not be available due to technical issues caused by ČSOB bank.


Components

Payment Gateway


Locations

Live Processing


Schedule

March 16, 2019 00:00 - March 16, 2019 16:00 CET



March 16, 2019 00:00 CET
[Update] ČSOB + ERA online bank payments are not available.

March 16, 2019 16:00 CET
[Update] The issue is resolved now.