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All components are operational

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0

Active Incidents

0

Active Maintenances

1

Upcoming Maintenances

Payment Gateway

Live Processing

Operational

Sandbox

Operational

Websites

GoPay.com

Operational

Knowledge base

Operational

Gopay account

Operational

Customer support

Sales support

Operational

Technical support

Operational

Customer support

Operational

Payment Gateway Uptime

100.00%




Live Processing Response Time

85.00ms




Sandbox Response Time

82.00ms




Payment Gateway Uptime

99.96%




Live Processing Response Time

98.00ms




Sandbox Response Time

84.00ms




Payment Gateway Uptime

99.94%




Live Processing Response Time

97.00ms




Sandbox Response Time

86.00ms




Scheduled Maintenance

Schedule

December 1, 2020 00:00 - 06:00 CET

Components

Payment Gateway, Websites

Locations

Sandbox, Live Processing, Gopay account

Description

The GoPay payment services (payment gateway, administration) will not be available due to scheduled maintenance.

History (Last 14 days)

Description

Slovenská Sporiteľňa (Sporopay) online bank transfers will not be available due to the bank's scheduled maintenance.


Components

Payment Gateway


Locations

Live Processing


Schedule

November 28, 2020 00:00 - November 28, 2020 01:30 CET



November 28, 2020 00:00 CET
[Update] Slovenská Sporiteľňa (Sporopay) online bank transfers is not available due to the bank's scheduled maintenance.

November 28, 2020 01:30 CET
[Update] Slovenská Sporiteľňa (Sporopay) online bank transfers are available again.

Description

Some card payments method may not be available due to the acquirer's scheduled maintenance.


Components

Payment Gateway


Locations

Live Processing


Schedule

November 25, 2020 01:00 - November 25, 2020 02:00 CET



November 25, 2020 01:00 CET
[Update] Some card payments method may not be available due to the acquirer's scheduled maintenance.

November 25, 2020 02:00 CET
[Update] The maintenance is over now.

Description

UniCredit Bank SK online bank transfers (UniPlatba SK) will not be available due to the bank's scheduled maintenance.


Components

Payment Gateway


Locations

Live Processing


Schedule

November 24, 2020 22:00 - November 25, 2020 00:30 CET



November 24, 2020 22:00 CET
[Update] UniCredit Bank SK online bank transfers (UniPlatba SK) are not available due to the bank's scheduled maintenance.

November 25, 2020 00:30 CET
[Update] UniCredit Bank SK online bank transfers (UniPlatba SK) are available again.

Description

UniCredit Bank CZ online bank transfers (UniPlatba CZ) will not be available due to the bank's scheduled maintenance.


Components

Payment Gateway


Locations

Live Processing


Schedule

November 24, 2020 22:00 - November 25, 2020 00:30 CET



November 24, 2020 22:00 CET
[Update] UniCredit Bank CZ online bank transfers (UniPlatba CZ) are not available due to the bank's scheduled maintenance.

November 25, 2020 00:30 CET
[Update] UniCredit Bank CZ online bank transfers (UniPlatba CZ) are available again.

Incident Status

Service Disruption


Components

Payment Gateway


Locations

Live Processing




November 24, 2020 05:01 CET
[Identified] Service is temporarily unavailable

November 24, 2020 05:02 CET
[Resolved] Service is fully operational

Incident Status

Service Disruption


Components

Payment Gateway


Locations

Live Processing




November 22, 2020 17:04 CET
[Identified] Service is temporarily unavailable

November 22, 2020 17:07 CET
[Resolved] Service is fully operational

Description

mBank online transfers (mTransfer) will not be available due to the bank's scheduled maintenance.


Components

Payment Gateway


Locations

Live Processing


Schedule

November 22, 2020 01:30 - November 22, 2020 11:30 CET



November 22, 2020 01:30 CET
[Update] mBank online transfers (mTransfer) is not available due to the bank's scheduled maintenance.

November 22, 2020 11:30 CET
[Update] mBank online transfers (mTransfer) is available again
Unexpected shutdown of SMS deliveryPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Payment Gateway


Locations

Live Processing




November 22, 2020 02:32 CET
[Investigating] SMS messages delivering is not available due to technical issues on supplier side.

November 22, 2020 07:55 CET
[Resolved] The issue is resolved now.

Incident Status

Service Disruption


Components

Payment Gateway


Locations

Live Processing




November 22, 2020 07:05 CET
[Identified] Service is temporarily unavailable

November 22, 2020 07:17 CET
[Resolved] Service is fully operational

Incident Status

Service Disruption


Components

Websites


Locations

Gopay account




November 22, 2020 06:45 CET
[Identified] Service is temporarily unavailable

November 22, 2020 06:50 CET
[Resolved] Service is fully operational

Incident Status

Service Disruption


Components

Payment Gateway


Locations

Live Processing




November 22, 2020 06:34 CET
[Identified] Service is temporarily unavailable

November 22, 2020 06:37 CET
[Resolved] Service is fully operational

Incident Status

Partial Service Disruption


Components

Payment Gateway


Locations

Live Processing




November 20, 2020 17:15 CET
[Investigating] Some card payments may not be available due to technical issues on acquirer's side. Concerns payment cards issued by Raiffeisen Bank.

November 20, 2020 22:00 CET
[Resolved] The issue is resolved now.

Description

Komerční Banka online bank transfers (MojePlatba) will not be available due to the bank's scheduled maintenance.


Components

Payment Gateway


Locations

Live Processing


Schedule

November 20, 2020 22:00 - November 20, 2020 16:00 CET



November 20, 2020 22:00 CET
[Update] Komerční Banka online bank transfers (MojePlatba) are not available due to the bank's scheduled maintenance.

November 20, 2020 16:00 CET
[Update] Komerční Banka online bank transfers (MojePlatba) are available again.

Description

Česká Spořitelna online bank transfers (Platba24) will not be available due to the bank's scheduled maintenance.


Components

Payment Gateway


Locations

Live Processing


Schedule

November 20, 2020 01:00 - November 20, 2020 02:00 CET



November 20, 2020 01:00 CET
[Update] Česká Spořitelna online bank transfers (Platba24) is not available due to the bank's scheduled maintenance.

November 20, 2020 02:00 CET
[Update] Česká Spořitelna online bank transfers (Platba24) is available again.

Incident Status

Service Disruption


Components

Websites


Locations

Gopay account




November 20, 2020 01:00 CET
[Identified] Service is temporarily unavailable

November 20, 2020 01:05 CET
[Resolved] Service is fully operational

Incident Status

Service Disruption


Components

Payment Gateway


Locations

Live Processing




November 20, 2020 00:52 CET
[Identified] Service is temporarily unavailable

November 20, 2020 00:58 CET
[Resolved] Service is fully operational

Incident Status

Service Disruption


Components

Payment Gateway


Locations

Live Processing




November 20, 2020 00:44 CET
[Identified] Service is temporarily unavailable

November 20, 2020 00:45 CET
[Resolved] Service is fully operational

Description

Česká Spořitelna online bank transfers (Platba24) will not be available due to the bank's scheduled maintenance.


Components

Payment Gateway


Locations

Live Processing


Schedule

November 19, 2020 00:00 - November 19, 2020 02:00 CET



November 19, 2020 00:00 CET
[Update] Česká Spořitelna online bank transfers (Platba24) is not available due to the bank's scheduled maintenance.

November 19, 2020 02:00 CET
[Update] Česká Spořitelna online bank transfers (Platba24) is available again.

Incident Status

Operational


Components

Payment Gateway


Locations

Live Processing




November 18, 2020 09:05 CET
[Investigating] A few payments were not processed due to technical issues on payment cards method.

November 18, 2020 09:25 CET
[Resolved] Service is fully operational