All components are operational

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0

Active Incidents

0

Active Maintenances

5

Upcoming Maintenances

Payment gateway

Maintenance - external

Operational

Maintenance - internal

Operational

GoPay

Operational

Payment cards

Operational

Bank transfers

Operational

PSD2

Operational

Other payment methods

Operational

Sandbox

Operational

Websites

GoPay.com

Operational

Knowledge base

Operational

Gopay account

Operational

Customer support

Sales support

Operational

Customer support

Operational

Technical support

Operational

Payment Gateway Uptime

100.00%




Live Processing Response Time

91.00ms




Payment Gateway Uptime

100.00%




Live Processing Response Time

85.00ms




Payment Gateway Uptime

99.66%




Live Processing Response Time

79.00ms




Scheduled Maintenance

Schedule

June 15, 2024 00:00 - 19:00 CEST

Components

Payment gateway

Locations

Maintenance - external

Description

We want to inform you of a temporary service outage affecting ČSOB CZ payments, scheduled for system maintenance and improvements.

Schedule

June 15, 2024 00:01 - 19:01 CEST

Components

Payment gateway

Locations

Maintenance - external

Description

We want to inform you of a temporary service outage affecting CSOB_SK PSD2 payments, scheduled for system maintenance and improvements.

Schedule

June 16, 2024 04:00 - 12:00 CEST

Components

Payment gateway

Locations

Maintenance - external

Description

We want to inform you of a temporary service outage affecting SLSP PSD2 payments, scheduled for system maintenance and improvements.

Schedule

June 21, 2024 22:00 - June 22, 2024 09:00 CEST

Components

Payment gateway

Locations

Maintenance - external

Description

We want to inform you of a temporary service outage affecting Raiffeisenbank payments, scheduled for system maintenance and improvements.

Schedule

June 22, 2024 00:00 - 09:00 CEST

Components

Payment gateway

Locations

Maintenance - external

Description

We want to inform you of a temporary service outage affecting VUB SK PSD2 payments, scheduled for system maintenance and improvements.

History (Last 14 days)

Description

We want to inform you of a temporary service outage affecting CREDITAS PSD2 payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external


Schedule

June 12, 2024 22:00 - June 12, 2024 22:45 CEST



June 12, 2024 22:00 CEST
[Update] We want to inform you that the scheduled maintenance for CREDITAS PSD2 payments has now begun. During this period, you may experience a temporary interruption in the availability of PSD2 transactions.

June 12, 2024 22:45 CEST
[Update] We are pleased to inform you that the scheduled maintenance for CREDITAS PSD2 payments has been completed. The service is now fully restored and you can resume using PSD2 for all your transactions.
Temporary Service Outage of PSD2Partial Service Disruption

Incident Status

Partial Service Disruption


Components

Payment gateway


Locations

PSD2




June 11, 2024 18:30 CEST
[Investigating] We regret to inform you of a temporary service outage affecting PSD2 payments. Completion of PSD2 bank transfers may be delayed. Our team is actively working to resolve the issue and we will provide further details as soon as we have them.

June 11, 2024 21:35 CEST
[Investigating] We regret to inform you of a temporary service outage affecting PSD2 payments. Our team is actively working to resolve the issue and we will provide further details as soon as we have them.

June 12, 2024 07:48 CEST
[Resolved] We are pleased to inform you that the recent issue affecting PSD2 payments has been successfully resolved. With the issue now resolved, you can resume using PSD2 for all your transactions without any disruptions.

Incident Status

Service Disruption


Components

Websites


Locations

Gopay account




June 10, 2024 13:56 CEST
[Identified] The processing of today's CZK payouts will be delayed due to technical issues on the side of Komerční banka.

June 11, 2024 14:57 CEST
[Resolved] The processing of CZK payouts is no longer delayed. Technical issues on the side of Komerční banka are resolved.

Incident Status

Service Disruption


Components

Payment gateway


Locations

Maintenance - external




June 10, 2024 09:33 CEST
[Investigating] We regret to inform you of a temporary service outage affecting KB - Moje Platba payments. The team is actively working on resolving the issue and you will be provided with more details as we have them.

June 11, 2024 12:17 CEST
[Resolved] We are pleased to inform you that the recent issue affecting KB - Moje Platba payments has been successfully resolved. You can resume using KB - Moje Platba for all your transactions without any disruptions. We apologize for any inconvenience this may have caused.

Incident Status

Partial Service Disruption


Components

Payment gateway


Locations

GoPay




June 11, 2024 10:08 CEST
[Investigating] Dear customer, We regret to inform you of a temporary service outage affecting some payments. Our team is actively working on resolving the issue. Though we will update you with more details as we have them, you can check out our status page for the most up-to-date information here: https://gopay.status.io Sincerely, GoPay Team

June 11, 2024 10:25 CEST
[Monitoring] Dear customer, We are writing to inform you that we have implemented a solution to the issue affecting some payments and we are now closely monitoring the system. You will be provided with an update shortly. Sincerely, GoPay Team

June 11, 2024 10:40 CEST
[Resolved] Dear customer, We are pleased to inform you that the recent issue affecting some payments has been successfully resolved. With the issue now resolved, you can resume using GoPay Gateway for all your transactions without any disruptions. We apologize for any inconvenience this may have caused and we would also like to express our gratitude for your understanding and support throughout this process. Sincerely, GoPay Team

Description

Dear customer, We hope this message finds you well. We want to inform you of a temporary service outage affecting GoPay Gateway in the time frame 02:30 - 03:30, scheduled for system maintenance and improvements. In the other period of maintenance a few short outages might occur. We understand that service interruptions can be frustrating, and we sincerely apologize for any inconvenience this may cause. Our team will be working diligently to complete the maintenance as quickly as possible. Sincerely, GoPay Team


Components

Payment gateway


Locations

Maintenance - internal


Schedule

June 11, 2024 00:30 - June 11, 2024 06:00 CEST



June 11, 2024 00:30 CEST
[Update] Dear customer, We are writing to inform you that the scheduled maintenance for GoPay Gateway has now begun. During this period, you may experience a temporary interruption in the availability of GoPay transactions. We appreciate your understanding and patience during this maintenance period, as it allows us to continue providing you with a secure and seamless experience. Sincerely, GoPay Team

June 11, 2024 06:00 CEST
[Update] Dear customer, We are pleased to inform you that the scheduled maintenance for GoPay Gateway has been completed. The service is fully functional and you can continue using GoPay for all your transactions. We understand that service interruptions can be frustrating, and we sincerely apologize for any inconvenience this may have caused. Sincerely, GoPay Team

Incident Status

Service Disruption


Components

Payment gateway


Locations

Other payment methods




June 8, 2024 06:33 CEST
[Investigating] We regret to inform you of a temporary service outage affecting Click to Pay - Mastercard payments. Our team is actively working on resolving the issue and you will be provided with more details as we have them.

June 11, 2024 03:48 CEST
[Resolved] We are pleased to inform you that the recent issue affecting Click to Pay - Mastercard payments has been successfully resolved. You can resume using Click to Pay for all your transactions without any disruptions. We apologize for any inconvenience this may have caused.

Description

We want to inform you of a temporary service outage affecting ČSOB PSD2 payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external


Schedule

June 8, 2024 21:45 - June 9, 2024 08:00 CEST



June 8, 2024 21:45 CEST
[Update] We want to inform you that the scheduled maintenance for ČSOB PSD2 payments has now begun. During this period, you may experience a temporary interruption in the availability of PSD2 transactions.

June 9, 2024 08:00 CEST
[Update] We are pleased to inform you that the scheduled maintenance for ČSOB PSD2 payments has been completed. The service is now fully restored and you can resume using PSD2 for all your transactions.

Description

We want to inform you of a temporary service outage affecting ČSOB SK PSD2 payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external


Schedule

June 9, 2024 00:01 - June 9, 2024 07:01 CEST



June 9, 2024 00:01 CEST
[Update] We want to inform you that the scheduled maintenance for ČSOB SK PSD2 payments has now begun. During this period, you may experience a temporary interruption in the availability of PSD2 transactions.

June 9, 2024 07:01 CEST
[Update] We are pleased to inform you that the scheduled maintenance for ČSOB SK PSD2 payments has been completed. The service is now fully restored and you can resume using PSD2 for all your transactions.

Description

We want to inform you of a temporary service outage affecting ČSOB CZ payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external


Schedule

June 9, 2024 00:00 - June 9, 2024 06:00 CEST



June 9, 2024 00:00 CEST
[Update] We want to inform you that the scheduled maintenance for ČSOB CZ payments has now begun. During this period, you may experience a temporary interruption in the availability of ČSOB CZ transactions.

June 9, 2024 06:00 CEST
[Update] We are pleased to inform you that the scheduled maintenance for ČSOB CZ payments has been completed. The service is now fully restored and you can resume using ČSOB CZ for all your transactions.

Description

We want to inform you of a temporary service outage affecting KB - MojePlatba payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external


Schedule

June 8, 2024 22:00 - June 9, 2024 04:00 CEST



June 8, 2024 22:00 CEST
[Update] We want to inform you that the scheduled maintenance for KB - MojePlatba payments has now begun. During this period, you may experience a temporary interruption in the availability of KB - MojePlatba transactions.

June 9, 2024 04:00 CEST
[Update] We are pleased to inform you that the scheduled maintenance for KB - MojePlatba payments has been completed. The service is now fully restored and you can resume using KB - MojePlatba for all your transactions.

Incident Status

Service Disruption


Components

Payment gateway


Locations

GoPay




June 8, 2024 19:35 CEST
[Investigating] Dear customer, We regret to inform you of a service outage affecting some payments. Our team is actively working on resolving the issue. Though we will update you with more details as we have them, you can check out our status page for the most up-to-date information here: https://gopay.status.io Sincerely, GoPay Team

June 8, 2024 19:50 CEST
[Monitoring] Dear customer, We are writing to inform you that we have implemented a solution to the issue affecting some payments and we are now closely monitoring the system. You will be provided with an update shortly. Sincerely, GoPay Team

June 8, 2024 20:15 CEST
[Resolved] Dear customer, We are pleased to inform you that the recent issue affecting some payments has been successfully resolved. With the issue now resolved, you can resume using GoPay Gateway for all your transactions without any disruptions. We apologize for any inconvenience this may have caused and we would also like to express our gratitude for your understanding and support throughout this process. Sincerely, GoPay Team

Incident Status

Partial Service Disruption


Components

Payment gateway


Locations

Payment cards




June 8, 2024 17:00 CEST
[Investigating] We regret to inform you of a temporary service outage affecting Some Card Payments (VISA). Our team is actively working on resolving the issue and you will be provided with more details as we have them.

June 8, 2024 18:20 CEST
[Monitoring] We want to inform you that we have implemented a solution to the issue affecting VISA payments and we are now closely monitoring the system. You will be provided with an update shortly.

June 8, 2024 18:55 CEST
[Resolved] We are pleased to inform you that the recent issue affecting VISA payments has been successfully resolved. You can resume using VISA for all your transactions without any disruptions. We apologize for any inconvenience this may have caused.

Description

UniCredit Bank SK online bank transfers (UniPlatba SK) will not be available due to the bank's scheduled maintenance.


Components

Payment gateway


Locations

Maintenance - external


Schedule

June 8, 2024 02:00 - June 8, 2024 05:30 CEST



June 8, 2024 02:00 CEST
[Update] We want to inform you that the scheduled maintenance for UniCredit Bank SK payments has now begun. During this period, you may experience a temporary interruption in the availability of UniCredit Bank SK transactions.

June 8, 2024 05:30 CEST
[Update] We are pleased to inform you that the scheduled maintenance for UniCredit Bank SK payments has been completed. The service is now fully restored and you can resume using UniCredit Bank SK for all your transactions.

Description

We want to inform you of a temporary service outage affecting UniCredit Bank CZ payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external


Schedule

June 8, 2024 02:00 - June 8, 2024 05:30 CEST



June 8, 2024 02:00 CEST
[Update] We want to inform you that the scheduled maintenance for UniCredit Bank CZ payments has now begun. During this period, you may experience a temporary interruption in the availability of UniCredit Bank CZ transactions.

June 8, 2024 05:30 CEST
[Update] We are pleased to inform you that the scheduled maintenance for UniCredit Bank CZ payments has been completed. The service is now fully restored and you can resume using UniCredit Bank CZ for all your transactions.

Description

We want to inform you of a temporary service outage affecting VÚB payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external


Schedule

June 8, 2024 00:00 - June 8, 2024 04:00 CEST



June 8, 2024 00:00 CEST
[Update] We want to inform you that the scheduled maintenance for VÚB payments has now begun. During this period, you may experience a temporary interruption in the availability of VÚB transactions.

June 8, 2024 04:00 CEST
[Update] We are pleased to inform you that the scheduled maintenance for VÚB payments has been completed. The service is now fully restored and you can resume using VÚB for all your transactions.

Description

We want to inform you of a temporary service outage affecting VUB SK PSD2 payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external


Schedule

June 8, 2024 00:00 - June 8, 2024 04:00 CEST



June 8, 2024 00:00 CEST
[Update] We want to inform you that the scheduled maintenance for VUB SK PSD2 payments has now begun. During this period, you may experience a temporary interruption in the availability of PSD2 transactions.

June 8, 2024 04:00 CEST
[Update] We are pleased to inform you that the scheduled maintenance for VUB SK PSD2 payments has been completed. The service is now fully restored and you can resume using PSD2 for all your transactions.

Description

We want to inform you of a temporary service outage affecting KB - MojePlatba payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external


Schedule

June 7, 2024 22:00 - June 7, 2024 22:30 CEST



June 7, 2024 22:00 CEST
[Update] We want to inform you that the scheduled maintenance for KB - MojePlatba payments has now begun. During this period, you may experience a temporary interruption in the availability of KB - MojePlatba transactions.

June 7, 2024 22:30 CEST
[Update] We are pleased to inform you that the scheduled maintenance for KB - MojePlatba payments has been completed. The service is now fully restored and you can resume using KB - MojePlatba for all your transactions.

Incident Status

Service Disruption


Components

Payment gateway


Locations

Bank transfers




June 7, 2024 08:40 CEST
[Investigating] We regret to inform you of a temporary service outage affecting KB - Moje Platba payments. The team is actively working on resolving the issue and you will be provided with more details as we have them.

June 7, 2024 17:30 CEST
[Resolved] We are pleased to inform you that the recent issue affecting KB - Moje Platba payments has been successfully resolved. You can resume using KB - Moje Platba for all your transactions without any disruptions. We apologize for any inconvenience this may have caused.

Description

We want to inform you of a temporary service outage affecting KB - MojePlatba payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external


Schedule

June 6, 2024 23:00 - June 6, 2024 23:59 CEST



June 6, 2024 23:00 CEST
[Update] We want to inform you that the scheduled maintenance for KB - MojePlatba payments has now begun. During this period, you may experience a temporary interruption in the availability of KB - MojePlatba transactions.

June 6, 2024 23:59 CEST
[Update] We are pleased to inform you that the scheduled maintenance for KB - MojePlatba payments has been completed. The service is now fully restored and you can resume using KB - MojePlatba for all your transactions.

Description

We want to inform you of a temporary service outage affecting some card payments. There may be a few short outages during the outage period.


Components

Payment gateway


Locations

Maintenance - external


Schedule

June 4, 2024 04:30 - June 4, 2024 05:30 CEST



June 4, 2024 04:30 CEST
[Update] We want to inform you that the scheduled maintenance for some card payments has now begun. There may be a few short outages during the outage period.

June 4, 2024 05:30 CEST
[Update] We are pleased to inform you that the scheduled maintenance for some card payments has been completed. The service is now fully restored and you can resume using payment cards for all your transactions.

Description

We want to inform you of a temporary service outage affecting MONETA PSD2 payments, scheduled for system maintenance and improvements.


Components

Payment gateway


Locations

Maintenance - external, PSD2


Schedule

June 4, 2024 00:00 - June 4, 2024 02:00 CEST



June 4, 2024 00:00 CEST
[Update] We want to inform you that the scheduled maintenance for MONETA PSD2 payments has now begun. During this period, you may experience a temporary interruption in the availability of PSD2 transactions.

June 4, 2024 02:00 CEST
[Update] We are pleased to inform you that the scheduled maintenance for MONETA PSD2 payments has been completed. The service is now fully restored and you can resume using PSD2 for all your transactions.

Description

Dear customer, we are writing to inform you of the planned temporary unavailability of our Technical Support and Customer Support for internal reasons.


Components

Customer support


Locations

Customer support, Technical support


Schedule

May 30, 2024 14:30 - May 30, 2024 15:45 CEST



May 30, 2024 14:30 CEST
[Update] We are writing to inform you that the scheduled unavailability of our Technical Support and Customer Support has now begun. During this period, you will not be able to connect with the Technical Support team and Customer Support.

May 30, 2024 15:45 CEST
[Update] We are pleased to inform you that the scheduled unavailability of our Technical Support and Customer Support has been completed. The teams are now fully available and you can contact them with your questions.

Description

Dear customer, we are writing to inform you of the planned temporary unavailability of our Technical Support for internal reasons.


Components

Customer support


Locations

Technical support


Schedule

May 30, 2024 12:00 - May 30, 2024 13:00 CEST



May 30, 2024 12:00 CEST
[Update] We are writing to inform you that the scheduled unavailability of our Technical Support has now begun. During this period, you will not be able to connect with the Technical.

May 30, 2024 13:00 CEST
[Update] We are pleased to inform you that the scheduled unavailability of our Technical Support has been completed. The team is now fully available and you can contact them with your questions. The team is now fully available and you can contact them with your questions.